While I admit,I should have documented the state of the truck before driving off, there was no effort on the service reps part to verify the milage or fuel tank level, when the truck was given to me. The fuel level in the system was half, when in reality, I got only a quarter. But worse was that the truck milage was not accurate which cost me a lot more than my original estimated cost. I ended up paying double from my estimated cost. And that does not include the cost of gas I had to also cover.
Harshivendra T
Classic Detail
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Philadelphia, PA 19143
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Everything
Jeff GI am highly upset the vehicle smelled really bad like urine smell the location was far
Natasha PI found no improvement on my behalf
Estelle TThe truck's check engine light as well as the tire pressure light was on. There was less than 1/4 tank of gas. I replaced the gas to that amount and I was charged a $30 gas fee along with $28.88 for 6 gals of gas. I was also charged $20 for returning after closing and I was not informed of this charge before accepting the truck. I have been trying to speak with someone about these charges since Sunday, the day that I received my invoice, still no luck. This has been my worst u-haul rental experience yet.
Sheri J