The truck was in disrepair which made it dangerous to drive. For starters, the low tire pressure light was on and there was a shake in the steering at 40mph. Upon nightfall is when I realized that the lighting was sub-par. On dim, I could barely see.......the passenger side headlight was barely on and the drivers was very dim. On bright, the driver's side headlight was completely out. All of these issues made for a very dangerous driving experience, especially after dark. All of these could have been corrected prior to me getting the rental if a complete service walk-around had been done before releasing it to be rented. This also makes me question the seriousness of your follow-ups, because the issues I'm reporting, I'm pretty sure have had to been reported before me. Considering the safety concerns with this vehicle, this was not a great experience.
Keven A
Barnyard Antiques
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Phenix City, AL 36867
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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I was charged incorrectly and was charged for pads and a dolly that I did not use. I returned them with the ties still attached, mentioned it when I did a self checkout, and still was not contacted about it. Have a backup place for the trucks because depending on the weather, the lot can get flooded
Jacqueline LMorning. The service we received was absolutely fantastic!
THOMAS SThe owner was very kind and helpful.
RACHEL MN/A Wonderful experience
Valerie P