The truck was great and the customer service.DAISHA L.
Trailer Rental & Towing in Pearl, MS at U-Haul Storage at East Pearl
Pearl, MS 39208
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Pearl, MS 39208
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had swapped the trailer at the pickup location and they were able to correct the drop off within minutes.JAMES D.
Very professional and knowledgeable.Christopher H.
Very bad customer service don't know how to talk to customer serviceDEVINDER S.
The truck needed to be lined up but all and all it did the job great employees and quick responseSHANNON H.
When I made my reservation at U-Haul on 8 March I asked for a specific location that was about 2-3 miles from my address. The day prior to me picking up the U-haul truck I received an text that afternoon stating my location had been changed. That is extremely poor business on U-Haul. Then I called the locations I was to pick up the truck and asked why my location was changed. The rep stated it's not guaranteed. Wow. Me using U-Haul in the pass, I've never ran into a problem like this. All locations I've chose have had the trucks and I didn't have to go out my way. I had hired movers and it threw my entire scheduled off. I truly didn't appreciate that. On top of that, it threw my mileage off and I wasn't compensated for the additional mileage due to U-Haul not being prepared for their customers. If I had enough time to used another company I would have. I would not recommend u-haul to anyone. Poor service!KIMBERLY G.
You need more employees. A group of us waited 20 minutes just for someone to come inside amd check inHerbert C.
Maybe a second person working the same shift, seemed like that your employee is running all over the place wearing too many hats, gotta give it to her though she took care of business and deserves a bonus or raise if she doesn't get any help. She is employee of the year for Uhaul 4sure !!!ANDREW L.
Cassie and the other associate I didn't catch his name were very helpful in my stressful situation of movingKIMBERLY B.
Customer did not leave a comment.CHELSEA B.
Very professional and helpful with friendly staff!ROBERT G.
The truck's interior was rather dirty and sticky. I feel like this truck wasn't properly cleaned, even outside of the pandemic, this is just not appealing for me.CATOSCHA M.
We had to use this location because the location that we booked was not open. U-Haul allowed us to book a rental knowing the location we selected was closed and would not be open on the next day (Sunday). So we showed up to pick up our truck and had no gate code to get into the facility, called U-Haul, had to wait on the phone for 15 minutes before FINALLY speaking to someone who explained the mess that U-Haul created. Have used U-Haul at least 15 times before and never an issue until now. Just pathetic.Landon B.
The person checking me in was helpful, but had me try to back the trailer in a very tight space. I'm not real experienced at backing trailers so part of it was my fault, but it was a relatively stressful experience.ANDREW M.
Very friendly staff!!DAMIAN B.
Both the individual I interacted with when I picked up the van and Cassie when I returned it were very professional and courteous. Great customer service. I should have asked more about all the different buttons on the van and what they were.Kevin S.
This was the worst experience I've ever had with a U-HAUL facility and rental truck. The truck was old, damaged and in terrible condition. The check engine light came on. The employees were rude. I chose to use the mobile rental process as before. However the keys were not in truck and even the returning of truck was a problem! Rude staff plus they changed my rental and added extra pad rental which I did. Not request. I requested one package and was changed for 2. Not where rental pads inside truck. Ended up paying for pads I didn't use.Kimberly C.
I think they tried to sneak some extra charge for gas on me. When I first got in the truck I'm pretty sure the gas gauge said 3/8 but I realize it was my fault for not looking at the contract right there...I checked it later and it said 5/8. I put gas in it before return and decided to put in more than 3/8 giving them the benefit of the doubt. I put in between 1/2 and 5/8, not a full 5/8, and it was 5.2 gallons. I only drove 35 miles meaning that if their contract was correct the truck would have gotten 6 miles per gallon or less and it was only a cargo van. That's impossible. So it had to be 3/8 when I started. Luckily the clerk didn't charge me a gas charge but if it would have been someone else maybe they would have got stuck with more fees. UHaul likes to slip in fees where people don't notice it which is easy to do when receipts are emailed and you don't check your email when you're out doing a job. As it was, I didn't need to put 5.2 gallons in so it did cost me some extra money at the pump. Next time I will check it first or take a picture of it with my phone to prove it.BRUCE L.
Helpfull and understandingAngel S.
Very nice and helpful young lady. Smooth process. Great experience.WALTER L.
The confirmed online reservation was cancelled on the day of pick up. Later the customer care person called and directed me to pick the truck 50 miles away from the place I stay. While I was on the way and near to the pick up place, the customer care person called and redirected again to 40 miles away place. I had worst experience with the your service for the confirmed u-haul pick up because of waiting my time and creating a panic environment.Pradeep H.
Have the employee walk you out to which truck you will be using, show you how to operate, and help you load any rented equipment in the truck.Margie H.
Great staff working very helpful and polite handled all my needs and was very friendly will use this location again and will tell family and friends to use this locationMatthew C.
Everything was greatWALTER L.