Despite having a reservation to drop the trailer with them they initially denied it was to be dropped there and tried to turn us away. When she could tell we would not accept her excuses, she let us drop it at the one spot they had left to take it.
Joseph B
American Outlaw Towing & Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orem, UT 84057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI was charged for fuel after clearly stating with the agent that it was given to me empty and returned empty. I have pictures and milage to prove it. Please let me know if you need anything from me to get those funds back on my card.
zack mThe location was fine, but the app experience was awful. It took me an extra 45 minutes just to be able to pick up the truck because of weird issues with the app. It took me a phone call from someone at U-Haul to become approved for who knows what reason
Eric KI couldn't access my reserved truck to take the pictures your terrible app needs. There was equipment in the back that I didn't ask for. It took up space and I had to babysit the truck during loading and unloading so that others didn't think it was equipment we could use. The app was terrible too use. Both check in and check out after terrible. We got charged a fuel service fee though we brought fuel levels back to what they were when we got it. If the location had been my only issue, I wouldn't have thought twice. I have s bigger possible with Uhaul itself. This experience has ensured that I will spend a lot of time figuring out my other options before subjecting myself to yall again.
riley bPerson who helped us was SO helpful and nice, would definitely use this location again or recommend. Excellent customer service
GABRIELLE B