It was after hours on Saturday afternoon, about 1:15. As usual, the person fielding the call was polite and patient, though she sounded young and could probably afford to slow down somewhat in her speech. The mobile return app (due to no fault of the local agent) proved far less than adequate, but after an onerous period of time, I took multiple pictures and sent them in an email address that she suggested. Your mobile pick up and drop off needs major renovations. A good tech person should be able to test this in-house with a few candidates who are utterly unfamiliar with the process, including people from a variety of age and social/economic representations.
Bob K.
American Self Storage #11
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oklahoma City, OK 73162
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
very good service
chungang S.I was extremely pleased with the cleanliness and operability of the trailer. The checkout service was fantastic and return was fast and convenient. For some reason, I made the reservation at the location closest to me but somehow it was switched to one a few miles away. We were able to fix the issue once I arrived at the original location I rented from. The only thing I could think of was that the location I rented is posted as closed on Sunday's. Since the manager lives on site, he was available for me to return the trailer on Sunday without any issue. I like this location because they have good equipment, customer service friendly, it's close to my house, and there's no lines (fast).
Mark V.very good service
chungang S.Excellent customer service and a nice clean well maintained trailer.
Mark H.