Fix your application for checking in .that process is complete crap and it makes you re do the steps over and over and does nothing but not work right
COURTNEY W
Attention To Detail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ogden, UT 84401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkThis location is easy to use very difficult would rather deal with people not a phone for service
Pamela BEliminate Self Serve rental sites. Way too complicated. All the photos should be taken by U-Haul employees or agents. Pickup was strange. All I had was an email. Worker at site had to call someone to find out how to get the keys. Once I had the truck, it went well. I downloaded the app later that day and got more confused. Drop off took almost a half hour due to all the questions and photos required. Please simplify and have employees or agents who are trained.
Paul KI was there but my granddaughter said the return went well
FRANK HWhen I opened the back of the truck there were moving blankets thrown all over towards the front of the truck. Now this was my first time getting a U-Haul but I did not order any moving blankets. I was confused but when I went to return the truck it asked if I broke the green seal on the moving blanket box. I was also prompted to take a picture of the inside of the truck bed/box when I was returning the truck. Why was I not prompted to take a picture of the inside of the truck box when I picked it up? Through the site I went, there is some dishonesty going on. There were moving blankets all over and I was not informed about any moving blankets that were suppose to be n the truck. A lack of transparency.
Bracken M