I was given a bad truck. i called UHAUL to complain that I was not comfortable driving from Fort Lauderdale to Houston in a truck with red signal lights on but was told to go back to the location. i went to the location and asked for a better truck but they insisted the truck was fine and the only option i had was to cancel the reservation. Not having any option because that day was my last day to pack out and i have paid loaders, i reluctantly took the truck. When the loaders came, the truck refused to start. I called Uhaul again and but they said someone is coming to change the battery. Then the roadside assistance came and only jump started the truck. I asked that i was told he was coming to change the battery but he said he was only told to jump start the car and he cannot change the battery. I got mad and called uhaul again and asked how i can use such truck for such long trip because i will need to take bathroom breaks and then that means i will wait for maybe hours before someone will come and jump start the truck again if it refuses to start. They now told me someone is coming to change the battery. I paid the loaders three times; first time when the truck refused to start and they waited and left after the time i agreed with them ended. second time was when i called them to come back believing the road side assistance will change the battery but the battery was not changed and they waited again and left after the time we agreed ended. third time was after the battery was changed and they loaded the truck. The trip made me spend extra time and money that would have been avoided if UHAUL listened to my first compliant and changed the truck.
PETER A
U Pack N Move
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in North Lauderdale, FL 33068
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Thank you
Phoebe oThanks so much!
moises lThe experience was great. I will definitely recommend this location to a friend.
Caroline AThis was the easiest transaction with U-Haul that I have ever had. This location is amazing. The man working there was extremely nice and helpful and the location was super easy to get in and out of. Everyone goes to the big store on 441, so this place was empty and I was in and out in 5 minutes. Will go here every time from now on.
Dylan C