Personally for me I do not have a problem
ralford J.
Customer Reviews for U Pack N Move
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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good care and responsibility
Jose C.Great experience. If ever needed, will rent here again. Customer service was excellent!
FERNANDO M.My experience was nothing less than Awesome!
GLENN P.Mr. Robert is gracious, kind, professional and helpful. ¡Gracias!
Tamara W.Do not change a thing, the customer service during pick up was outstanding!!
Jeff B.The manager Robert is truly a gem. So professional, understanding, and kind. Definitely one of the best uhaul locations.
Georgette B.Nothing keep up the good work
James L.Pathing, service is great! Thank you!
Greg B.Truck was clean and met my needs however the vehicle needs to be serviced. Had to turn the stirring wheel to the left to be able to drive straight. It didn't drive well at all
annie C.Great
marie L.They are kind, courteous and made the process super easy.
Jerleen N.Great costumer service.
Rafael L.Robert made the entire experience easy. He was very patient and informative. I will definitely use this location when it's time to move my things into my house. I will also refer family and friends to this particular location!! Keep up the good work Robert. In a difficult and stressful time we need people like you making things a little easier and less stressful!!
Satammeous S.Ordered a dolly and it wasn't in the truck had to work extra hard to move my furniture
Andrew C.I rent UHAUL trucks every week and always end up keeping over time not planned but this time the agent was very harsh and rude and even hang up phone on me and asked like I stole his btruck. I will explain more with a call from UHAUL office.
Sharon W.Excellent service Thank you for the help
Frederick L.Keep up the great work ðŸ‘ðŸ¾
KENNETH W.Robert at this location has an excellent costume service he was super nice MG
Maria G.Robert was extremely helpful and gracious
Jaime R.Nothing my overall experience was great the agent that took care of me was very accommodating as a good faith jesture he even offered me a fee dolly because the previous renter brought the truck back late, I thought that was very commendable.
Dolores W.I would highly recommend!
aliyah M.The trailer got during trip one blown tire right hand side. On left hand side we found 2 screws in one other tire!!! --> I expect - same reason was responsible for the problem right hand side! This shut be controlled before hand out! U-Haul Reaction than was pur!!! We unload and go 1 mile to next u-haul. There was the same trailer availibel - no reservation on it! But The U-Haul Shell Adel cut not handout this trailer. Than we call the Road side assist - the react only 90 min later plus 90 min reaction time to drive to where we are. Than 15min repair. But the repair action was really risky. This guy damage one rim, act very rustikal at all. No balancing (he put new tires on existing rims with old balancing pieces) --> This equipment will not run very long. I really think about to stop rental there and go without trailer. We then use it very very carefully and we inform the receiving station - hopefully they react proper and repair the two whees again! Very bad story & image for u-haul. I lose 4,5h need to sleep unplanned. And this cut end in one real catastrophe!!! Next time I will rent only with personal 100%-check. You shut not take any money for this service (in total for both trips I pay u-haul $ 500)
Horst Holger Rüd M.Very careful and caring. Moved fast and got it done quick. Gracias
Inna B.Gentleman at the counter was very helpful and knowledgeable. He made the pick-up experience fast and easy.
Travis E.While this location was excellent, it was not the location at which I made my reservation. I booked my reservation a week in advance and Uhual text me less than 24hrs before pickup time, that my pick up location had changed. Had I canceled, or changed terms, surely I'd have been charged, but it's ok for the customer to be inconvenienced. Again, this location was excellent, but not what I agreed to when reserving.
Micah B.Truck was in FANTASTIC condition! Such a nice surprise!
Zachary S.best U-Haul experience
ALEJANDRO P.I am not sure of the guy that rented me the truck. But he was friendly, efficient, very helpful, opened at 8am on time. Lets call it amazing!!!
tony T.Having not rented a U-HAUL IN OVER 3 YEARS, I was extremely impressed with the high tech efficiency of the process. Felt like I was in and out and had my truck in a heart beat, and the return was even smoother...Congrats to all responsible for streamlining the process...and special thanks to dealer, Robert Graver for his courtesy and extreme efficiency of execution...!!
Ralph G.Robert was fantastic help to me.. I will always hse this location because of him
Kathy G.The drop off location I reserved was changed while I was enroute to my destination. Confusing texts about where to drop off. The man working there was very nice, but it seems the the company (UHAUL) can use some work.
RACHAEL B.Everything was good, not improvements that i can see necessary
rochelle R.Make sure vehicle has no odor of smoke, not everyone enjoys smoking or the odor.
Clover C.Good place, quick in and out. The guy is always smiling
TIMOTHY G.a nice spot, quick to get going
TIMOTHY G.The person who took care of me went above and beyond in customer care. He gave me excellent information, was highly personable, and took care of my needs with respect to the truck I drove. Keep up the excellent service at this location. Highly recommended
ESPERANZA G.Great service and great customer service
RAUL A.No comments
Ramjess L.Some time computer be down hopefully they find a app to pleasure my customers..
ted B.Hi
Beverly E.All good
Taric A.Very friendly customer service,second time renting from this location…
sebastiao M.