Started out having to pick-up my unit at a diferente location but the delay did not cost me so the trip and overall process worked well.
ANTHONY P
AAA Discount Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in North Las Vegas, NV 89030
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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I showed up 8 minutes early to have to wait outside because the lady was on lunch. She proceeded to point at the gate and tell me that’s where I need to drop off the key. I drop off the equipment and try and put the key in the box and it doesn’t fit. Allegedly she claims that she showed me a brown box, I didn’t realizing pointing to a general area was showing somebody a box that is not labeled for U-Haul Keys. The keys ended up missing. I took a picture of my drop off of the key kinda in the box that they wouldn’t fit in and my phone was at 1% so I couldn’t do a proper check in and that is my fault for the improper check in. Regardless she calls me the next moringing and claims I went back and took the keys - and proceeds to ask me if I’m wearing a hat I tell her no I had on a blue shirt and black pants. This issue is not resolved and I was charged over 100 more dollars for mileage and a “additional day” even though I dropped off my rental early. Overall I will not be utilizing U-Haul services again I will use budget instead. I have highly dissatisfied by all of the issues due to the negligence of the sales agent at a hole-in-the-wall storage facility/truck rental. I am not looking forward to the process fighting for my money back as my time stamped photos show a early drop off.
Ramido SVery nice staff that is great at communicating.
ISAAC MThe staff are very nice and professional. The are amazing at communicating and very friendly.
ISAAC MThere's two U-Haul rentals the side by side two different businesses on the same side of the street it was very confusing. The fact that Triple A Storage and U-Haul is in this tiny little building. That's definitely a third party. Then right next to it you have an old Kmart that's turned into inside storage and it's a giant U-Haul rental building attached to it. That one was clean AAA I think they live there.
Matthew H