U-Haul is a dishonest company and I don't plan to ever use them again. They use deceptive pricing practices and the online reservation system can't be trusted. I made an online reservation days in advance only to be called the day before and told they don't have the truck available for me. When I asked about their "reservation guarantee", they said it only applies after they call you back. What a sham for a system. To add additional insult, I was charged a petty fuel charge when I returned the truck with the same amount of fuel it had when I received it, actually even more but they lied about the original amount. It's ridiculous that the truck is not provided with a full tank of gas on pickup, but now I realize this is just another deceptive practice of Uhaul.
Lance G
Storage 1 Of Norman
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norman, OK 73071
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Everyone was very helpful. Demonstrated the equipment and made sure I was comfortable pulling the trailer.
James OVery kind and professional.
HANK AKeep up the great work.
William HI was charged for a full extra day for bringing back U-Haul 45 mins late. Even though upon pickup I was not told that.
KALLIE J