Employee was fantastic and tried her best to be helpful, this location did not give her the info and tools to use the app check in. They also didn’t have either dolly, which I noted during pickup, but was still charged for both days.
Jennifer K
AAAA Self Storage Campostella
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norfolk, VA 23523
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Reservation was scheduled at 6 but had to wait for the store to open to receive my key. The store manager or associate knew the word lock on the after hour box was rusty but did not let me know, accommodate , or change my reservation. I paid For an appliance dolly to be on the truck and it was not there. The U-Haul is a good location but the 2 hour delay was an inconvenience.
Charlithia FClean the equipment
LEEVONE MI don’t know what handling the transaction online is like because I went into the office. To me this is the best way to handle a rental. The office was clean and inviting. The gentleman working was pleasant, thorough and very efficient. He handled the small issue I had with professionalism.
ERIC BStaff was uninformed and unhelpful
Adam S