Comentarios del cliente para AAAA Self Storage Campostella

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AAAA Self Storage Campostella

Grado total:

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Chase D. en

Grado:

El cliente no dejó un comentario.

Joanne L. en

Grado:

I applied online and got a update email but when I arrived I was told there was no record of my transaction. So I would say better .communication

Shaneice W. en

Grado:

Van seems faulty for as really didn’t want to accelerate, driver mirror kept coming down so it was hard to switch lanes and it was dirty and pricy. A discount would be great because we did report this

BRENDA S. en

Grado:

The cargo area had not been swept: there was cereal, candy wrappers,and what appeared to be sand.There was no doilly to move the furniture,blankets,etc. The was debris behind the driver's seat(card board box,crayons,ink pen,a man's cap) .Tried to get the young lady to come out and see but she said that she did not work for uhaul and they would notify me if the was a problem. I mostly concerned myself with the damage that was present so I would not be blamed or charged. Took pictures.Hopefully I have covered everything and thereby covered myself.

Cynthia R. en

Grado:

El cliente no dejó un comentario.

Sheila H. en

Grado:

El cliente no dejó un comentario.

Cindy J. en

Grado:

The Uhaul agent informed me that a hold would be placed on my charge catd for a 2day rental. I informed him that I only needed the truck for one day. He replied that the drop-off location would process the charge based on the number of days that I rented it. That was not the case. The pick up location in fact charged me for two days rental which I was not aware of until I dropped the truck off the next day at the drop-off site. I filed a complaint with Uhaul and it was referred to the drop-off site regional manager. The Uhaul drop off site regional complaint department manager informed me that the charge for 2 days would remain because that is the number of days that the pick up locale put in my contract rental. The drop off regional supervisor stated that although I had been misinformed by the pick up agent, Uhaul would still charge me for 2-days instead of the 1-day that I actually rented the truck and that I had no other recourse.

ceclila M. en

Grado:

El cliente no dejó un comentario.

Erica H. en

Grado:

The so called manager was very unprofessional. She had customers waiting outside while she took her time to clean out the moving trucks! I called the location several times and she nonchalantly came to the office after about 5 mintues. This location is a joke and very unorganized. Hire more help and get rid of the jail glass. Lastly if your workers smoke maybe they should not smoke as much because she smelled like a tobacco shop.

Susan L. en

Grado:

El cliente no dejó un comentario.

Shaquia W. en

Grado:

El cliente no dejó un comentario.

Lemetra V. en

Grado:

El cliente no dejó un comentario.

Antione H. en

Grado:

The dolly that I was charged for had a flat wheel so I could not use it. The furniture pads that I was charged for was not put in the truck. I would like a refund for those items and discount due to the inconvenience.

Laquetta L. en

Grado:

El cliente no dejó un comentario.

Tia J. en

Grado:

El cliente no dejó un comentario.

Dextrell W. en

Grado:

El cliente no dejó un comentario.

Dextrell W. en

Grado:

Niki was Great customer service.

KEYIA R. en

Grado:

El cliente no dejó un comentario.

Debora H. en

Grado:

El cliente no dejó un comentario.

LaShawna P. en

Grado:

El cliente no dejó un comentario.

cheryl J. en

Grado:

Very nice professional attitudes from both people we dealt with. Would use this location again.

Robert W. en

Grado:

El cliente no dejó un comentario.

Roberta K. en

Grado:

Nikki was very friendly and helpful!! Great emplyee!!

Andre B. en

Grado:

Clean your trucks !!

Danielle S. en

Grado:

The front desk lady was very friendly and helpful. Give her a raise!!!!!

veronica R. en

Grado:

none great service.

shelia C. en

Grado:

Truck 30 minutes late due to overbooking. Pickup time was 12:30pm Sat. Truck not available until 1:10pm. Moving furniture got caught in the rain due to late start. Request a CREDIT back on my card for inconvenience Please advise

Katrina W. en

Grado:

Make sure the key entry is working properly. I had to come back and forth to try to get access to my unit and I was late for work because of the inconvenience and you still charged me the full price

agnes J. en

Grado:

Had everything I needed timing was perfect

William B. en

Grado:

El cliente no dejó un comentario.

Chase K. en

Grado:

We were Charged for 2 days, even though our truck was back by the time we said it would be. We rented at 12pm and returned the truck later that night like we told the lady. She told us they would be closed at 4 so when we were to return the truck at 7 to drop the keys into the door, and we did such.

Rhonda S. en

Grado:

El cliente no dejó un comentario.

Christy T. en

Grado:

They lady who helped me was more than helpful.. she made sure everything was good An did it with question.. I even asked her to step inside the trUck to get an idea of the height..! I would recommend this location to anyone.! I swear she went above and beyond.. I felt like a valued customer..I wish I remembered her name she was tall 6ft female light skin with her hair in a pony tail..!! I almost offered her a job if my job was hiring we would love to have someone who is people friendly An make sure u feel valued..!