Pick up took a bit of time. Even when you register online. I was getting paperwork telling me the amount of miles on the van and that the tank is full. However when I go out to the cargo van the mileage is way off and the tank is not full. I would have had to pay the difference if this wasn't picked up on. The gentleman who helped me was friendly and ensured me that this wouldn't be a problem when I return the van. Once I get home, I then realize the interior of the van is covered in grass and mulch. If I take a photo first and then I spent over an hour cleaning it out in the heat. My daughter has significant allergies and asthma and do not want her belongings or anyone's belongings and the back off filthy band. The van rode nice and everything function to the best of my ability. It was easy to drive and to maneuver. Very useful space for drinks, phones, road snacks. The seats were very comfortable along with a armrest. Upon return, no one goes over the van directly with you to assure there's no damage or that any damage that's on the vehicle wasn't initially there. However I took photos of the van prior to leaving the parking lot initially and at my home. I explained to the gentleman about the vehicle interior covered in grass and mulch. His response was oh that's okay. He immediately told me I was good to go and I laugh not knowing what I would be charged from that point on. I later received an email charging me with more money based on mileage. I just feel this should be done in person when you're returning the vehicle. Again both gentlemen but I interacted with more friendly and the vehicle drove relatively well. However this location seems extremely busy
CONNIE R
Glasgow Sunoco
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Newark, DE 19702
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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I would NEVER recommend U-Haul or any other service they have. They take ZERO responsibility for their actions.
DANIEL LProfessional and courteous! Keep up the great work!
RANCEL JClose to home. Retail agent excellent
BERNARD LI already submitted a video showing how dirty the interior of the truck was when we opened the gate. There was dirt and white powder on the floor. All it needed was to be broom cleaned and no one had. I think some kind of discount is in order. Jack Heslin 203-545-4023
THOMAS H