Nothing, excellent business man, and knowledgeable.
RAYMOND J
JBC Snack Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in New Windsor, NY 12553
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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When picking up via mobile, tell the customer that the option to retreive the vehicle will not be available earlier than 1 hr prior to scheduled time and that the process can take up to 30 minutes to complete. If I knew I wouldn't have worried about my check in and I would have arrived earlier.
Julia AI am writing to express my dissatisfaction with the customer service I received during my recent truck rental drop-off at jbc snack inc on 12/21/24 Unfortunately, my experience was far from satisfactory. The representative assisting me displayed a lack of professionalism and was quite disrespectful during our interaction. Despite my efforts to communicate clearly, I was met with rudeness and a dismissive attitude, which left me feeling undervalued as a customer. Given the importance of customer service in any business, I was disappointed by this experience and felt compelled to share my feedback. As a result, I will not be recommending this drop-off location to others, as I believe that respectful and courteous service is essential for a positive customer experience. I hope that improvements can be made to ensure a better experience for future customers.
JOSHUAN MThey over charged me for miles i did not drive, they also selected the safe move option for without my knowledge which charged me an extra 15 dollars even though i did not select it when filling out the application online for the vehicle. They went on to fill out an application on their end and selected what they wanted. The boss wasnt even there to show me exactpy what he was doing when filling out the paper work.
Malik DAgent was rude and added items to my reserve that I never asked for. He charged me over $300 in merchandise I never ordered. Luckily the customer service team was able to sort it out. I’ve never had such a bad experience at any U-Haul site but this location is unprofessional and lacking in customer service unlike every other U-Haul I’ve ever dealt with in the past.
Jeanette P