I did not used U-HAUL in the last 5 months. If someone is using my identity to rent your equipment, please let me know. This the second email I am receiving from you in a month time. Here is my number 6123270670Geneva C.
Trailer Rental & Towing in Nashville, TN at Ultimate Storage
(Distribuidor de U-Haul del vecindario)
Nashville, TN 37217
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Nashville, TN 37217
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Not very close to where I wanted to be, but decent facility and very helpful staff.John C.
Had to go to 3 different U-haul locations to get my previously reserved 15 foot truck.Homer W.
Even though the location was kind of dumpy, it was convenient, it felt pretty safe during the day, and it was easy to return the truck with the app. That app is amazing since you can return the truck on your own!!!Kelly M.
Thank youAdel S.
No one was there on the hours they were suppose to be open and so many junk cars around i had no idea to even know where to park. Your company have went downhill bad. High prices no help not appealing can't even get my refund of 100 back in a timely manner and it's sad cause i was going to use you guys on the 10th of June againTODD M.
The customer service is wonderfulAyman S.
No one was there and had to do the process by myselfTODD M.
The owner brusquely told me to unlock my phone and give it to him within a few moments of sitting down with him. I said no and asked why. He told me I had to. I said no. He then explained that it was to take a picture of my ID and upload it to the U-Haul app. But, I'm definitely explaining it better than he did. I reluctantly gave it to him for something that he must have thought I was too stupid to do myself, but he couldn't manage to get it uploaded. In obvious frustration, he handed it back and I accomplished the task. He printed off two pieces of paper, rushed me out of his tiny office, while repeatedly telling me I HAD to sign one of the papers before getting outside. I looked at it and it had the mileage and gas tank level on it. I refused to sign it until I verified the information and he kept trying to force me. We got in an argument and I just kept saying that the point of these sheets was so all parties agreed on the facts before anything was signed. He got angry, but was also getting upset because lots of people were waiting for his storage business (where the real money is). He finally let me check the truck. The info was correct, but the cab was dirty. The last renter had even left their phone holder (the kind that attaches to vents) on the floor. He came to the truck to hurry me into signing and I told him I needed to see the damage diagram sheet. I've always had one before, but he said that there wasn't anything like that. I said I couldn't take the truck without the previous damage and dirty can documented. He repeated over, over and over that â€œthey won't charge you for thatâ€, which is obviously a flat-out falsehood. I finally signed the ONE paper he gave me, which had the gas and mileage and resigned myself to taken a few dozen photos and some close-ups of the truck. Before I started, I asked him if he was bringing my contract back with him to the truck. He said, no, that I had the rental contract. I ABSOLUTELY DID NOT have an official U-Haul contract (always very thick and in a little orange and white folder). What I did have was his ONE, pathetic, b&w page that he scribbled on, in lieu of signing it. I never got anything else, but dirty looks, from that extremely unpleasant man. And, to top it off, I arrived 30 minutes before my rental appointment, but, he made my friend and I wait in her car until 15 minutes afterwards, while he shuffled and herded prospective storage tenants around the property. Again, going after a higher, long-term payday. If you rent here (U-Haul reassigned me from my chosen location) DO NOT TRUST ANYTHING THE PEOPLE HERE TELL YOU. Trust your gut if you feel something is wrong, plus VERIFY, VERIFY, VERIFY, with photos. Better safe than sorry (and out hundreds in unnecessary charges).Dinah T.
I had a locked in reservation and someone changed itEDWIN G.
Very easy return process!Stephanie R.
Great, customer service and attention to detail. The current employee did an awesome job!Ilia L.
The check in could have been better explained before i arrived. The calling of an extra person was frustrating because when the call was picked up it just sounded like Uhauls generic automated phone system.Jonathan G.
Absolutely nothing! Wonderful customer service, very kind, and friendly! Spoke to us as if we were more than a random customer, I would refer anyone here.Stephen S.
The attendant that helped with my rental was extremely efficient and polite. I would definitely recommend his business in the future.Julia Y.
Better signage to find where to drop off uhaulROBERTO B.
The man overseeing the uhaul place is incredibly professional and polite. He made the process quick and easy, he was also very honest about his prices and had a positive attitude through the entire process.Clayton F.
Always friendly and efficient. Property improvement since my last rental, business seems to do be doing well. This is my "go to" spot for Uhaul needsMargarette D.
Zack was very helpful and had a rental unit we needed on short notice.BRET F.
Good to community withabdulkuder A.
Better signs reflecting U-Haul is in back of driveway.Alicia M.
Awesome experience. Customer service was outstanding.Trafton H.
Very good customer service.Diego D.
Get my friend some help in there!Melissa R.
The owner was amazing! He was so helpful with the pickup and drop-off, going above and beyond.STEVEN B.