Owner was very helpful.
PERRY R
Star Collectibles
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Muscatine, IA 52761
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I dropped the truck off a day early. I was told they would get around to checking it in sometime the next day. The place smelled funny and the lady seamed bothered that I was there. The next day I get an invoice for going 10 miles over. They should have checked the truck in the same day since they were open. How do I know some one didn’t drive it after I returned it. I will most likely not use U-Haul again.
DONALD TU-Haul needs to change its policy regarding refueling the trucks. It’s next to impossible to estimate how much fuel is used during the rental period and to refuel to the point where the fuel level was at the time of picking up the equipment. The fuel tanks should all be full at the time of pick up and then the customer only has to refill the tank and not estimate. This way the customer doesn’t have to replace the fuel with more than they actually used, or put in less than what they used and get charged a higher price per gallon for what was shorted. Either way, it always costs the customer more. With refilling the tank to full with each rental the customer only pays for the fuel they actually used and nothing more. Your current policy is terrible.
BRUCE SIt wasn't the location, it was rntire experience. Once again i had to drive 50 miles to pick up equipment. Found out day before I was leaving. If you know you don't have what we need then DON'T rent it to me and wait 4 days to tell me if it need it i can drive 50 miles to get it. At least pretend you care
CHARLES KExcellent , good service
RAYMOND K