'My location was changed and I was not notified. When I called customer service and the scheduling department, I received terrible customer service from UHAUL (Not Dave's, dave's was great). The UHaul representative said "It sounds like you don't want this truck, should I cancel it so someone else can have it?" When I had explained to him I was moving from NYC to Ohio. The changed location was difficult for me to access when I was already experiencing a stressful move. In general, I would not recommend UHaul to anyone ever again.Hannah T.
Trailer Rental & Towing in Mount Vernon, NY at Daves Fifth Ave Station
(Distribuidor de U-Haul del vecindario)
Mount Vernon, NY 10550
(@ 4TH ST)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
Alquileres locales para mudanzas de ida o en la ciudad en Mount Vernon, NY 10550
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I went to That location expecting to be helped by someone. He man at the counter told me to get the keys from a locked box, by unlocking with a code. I did not received any code in any email or txt msg. About 20 mins later while I was still on the phone trying to get a unsullied customer service employee to help me, another guy comes in from the Dave's Fifth Ave station hands me the keys of the truck. I was confused.Jose C.
Help them thru the process of retrieving the truck.Veneese T.
I got a little less than half a tank gas and return the same. However I was charged $13.00 for gas.Barbara W.
The lot owner didn't help at all even with answering a question, 2 of the agent that was supposed to help me get approved just completely ignored me and closed the window at me , I provided with more than 5 numbers for them to call and verity me my brother and also my aunt said it was only an voice mail message they did not receive no call, it took me hardly about an hour or so to get out of that parking lot in a super hot day, and I think the 2 agents that didn't help me did not care at all worst experience of it allMagdi A.
Give an option for a temporary ID paper to be scanned when the ID didn't arrive yet. It's less hassle and takes up time. Other than that easy online process.Jaleesa S.
I was charged over $10 in additional fees that were not disclosed to me. It was very expensive to rent a small van for a 12 mile trip. Not worth it at allShara T.
Don't tell me my bill was $36.+. but charge me $56.+Antoney E.
Took them a min to find the keyCurtis C.
Staff are very nice ! In New Rochelle there are terribleEder Z.
Store supposed to open at 8am. But It was not opened.i wait until 8:30am. And I used the online drop off.Feng C.
Poor condition of vehicle total garbageDeonarine P.
The manager was very rude and dismissive receive uhaul with inside WET with puddles of waterNickie W.
Very helpful, friendly and efficient.Glenn G.
Be able to checkout before 8amDarrel W.
You need to make it clear that a counter check-out is not available. My friend was trying to pick up the truck for me in Mount Vernon, NY. He does not have a smart phone. I had requested a counter pick-up, but then the morning of the reservation, I was informed that the counter pick-up would not be available. My friend could not access the truck. I had to drive 25 miles, from Brooklyn to Mount Vernon, NY, in order to pick up the truck, then drive it back to Brooklyn. Then I had to pay a $20 fee because my friend could not return it by checking out with someone at the counter. It was awful.Altie M.
Everything about renting the trucks from there. I didn't know the rate went up on the truck if you go over the milesdondilyn B.
You guys over charge when I return the car in time.Kwahiwi E.
Seats & arm rest filthy, rec'd dirty moving pads. Difficult to check in online. Dave completed the process.Bonnie A.
This location is fully stocked with vehicles.Aleisha M.
I paid for a Dollie....there was NO dollieClifford J.
The problem is not the localization is uhall it self sucks, I will used a next company to do my businessJames R.
Luis Muniz Jr was the rep that managed my online/on the phone help. He was professional and very compassionate in a difficult time during this epidemic. I'd love to shout him out and tell him thank you. With his help, I was able to help move my mother after my father's passing. Thank you. :)Rainier M.
Make sure this location does what is right. A one day rental cost $245.00. I still don't understand why. I think this will be my last time using U-Haul if this is not straighten out.Maricelis A.
DAVE'S was professional, courteous & efficient. I would definitely use this facility again and would recommend family & friends to do the same. 5 stars!DAVID F.