One the nicest offices I have been so far. Friendly and effective service. I do recommend this location 100%
joana b
Cheat Lake Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morgantown, WV 26508
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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The lady was really nice and helpful but the guy was rude and acted like us picking up the truck we reserved was inconveniencing him
Trinity LI had selected the no contact option to pick up on the app, but this wasn't available when I arrived. I had to go in and work with an agent there. He was very helpful and fairly quick, so not a big deal. He did not ask me to review the truck before taking, but I went ahead and looked around and there were many dings, dents, and imperfections on the truck that were not noted with the x sticker. I went back in to let him know and he came out to mark them for me so I could be on my way. This truck must have been an older truck because it had several issues. First, it had what looked like water stains on the cupholder area that were not wiped down. Then, the air conditioner was not working. The seat adjustment bar was so far up in the seat that I had to get out to find it and slide the chair up. There were a few rips in the leather seat. Lastly, the engine revved in a way that did not seem right many times while driving. I've driven this type of truck many times, so I know that the performance was not normal. It met my needs and got me where I needed to be without issue, but it seemed like there were some engine issues that should probably be resolved soon. Lastly, when I opened the back at my location, there was a large cardboard sign (looked like a uhaul sign) inside that I had to find somewhere to dispose of. These are all fairly minor issues, and all of my needs were met by a friendly staff, but just wanted to make you aware as this was the first time I had encountered this many (minor) issues with my rental.
Nicki EVery friendly and easygoing staff. I always use Cheat Lake storage when I need a moving truck.
Harry AVery efficient
Joanna M