Horrible experience, I will never use UHaul again or recommend you! I was notified at 605pm the night before my reservation that I had to pick up my UHaul 88 miles from the location I chose. It was a 3 hour round trip just to get the UHaul. I had to find new help to load and get a ride to UHaul being that my car was already in Southern CA. All that was compensated was the miles, ridiculous! You'll made a already stressful situation of moving that much more stressful. I asked to be compensated more and that was it! That is the worst customer satisfaction experience coming from someone that's been in customer service for 26 years.
Alquiler de remolques y remolcado en Monterey, CA en U-Haul at Del Monte Ave
¿Te mudas de o a Monterey, CA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Monterey, CA 93940 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Monterey, CA
Remolques de carga
Los remolques de carga en Monterey, CA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul at Del Monte Ave!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Monterey, CA 93940. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul at Del Monte Ave proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Monterey, CA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Monterey, CA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
I rented the truck Thursday..When I Started it the gasoline line is before 1/2 tank..So when I returned the Truck I put $6.00+ of gasoline and it ended in 1/2. Your email to me to check everything came too late I already returned the Truck by the time I notice the email..Then I received this mail yesterday but just read it tonight and I was Charge $7.12 extra for 1.5 gallon gasoline. My point is I put more gasoline on the Truck than when what it have when I picked it up..Your record of gasoline in the tank is not accurate.for 25 miles round trip I am paying $13.00+
Clean the inside windshield.
As a disabled veteran, I was discriminated against . The front staff worker was extremely rude and not accommodating. I had to go back the next day to get the dolly that the staff forgot to give me and was given a difficult time about it. Your website says accommodates disabled so does the aign on the door but clearly not
we got our uhaul rental for 2 days/ 48 hours and we picked up on Saturday November 7th at 11:30am and we were required to bring back by Monday November 9th by 7am if not the uhaul would not be released to us even though we had it until that Monday at 11:30am. We are being charged for the full 2 days/48 hours and it is unfair to be required to return earlier and still be charged the full amount. It was not convenient to us to have to return earlier than we had to especially if that is what we agreed upon during rental agreement. I am upset at the fact that this even happened, we are a professional business and I don't believe this was handled correctly in any manner.
Easy to drop off and go.
They made me take the truck to a location that was in stockton when i could have brought the truck that was 2 minutes from my house which put many more miles on vehicle
Every step was simple, clear cut and efficient. Great overall renting experience.
Fast curtious check out and check in. Gentlemen who checks in trucks and cleans them was attentive and professional.
Eric and Erika were awesome. They really went above an beyond to ensure that are needs were met.
The gentleman that I originally spoke with was very nice and business like. The man that checked me out when I returned the van was rude. He was angry at me for not driving the van around the corner. I agree that I was 30 mins late returning the van then had to wait in line for 20 mins once I got to the office to check that I returned it in good condition. I hope the man was just having a bad day....
When I arrived we found that the drop off location was ~5 hours away from the requested drop off location (near LA vs. Monterey CA). Not being familiar with the area I didn't catch this ahead of time. I was initially told I had to drive the trailer to LA but I refused and said this was a uHaul dispatch error. After several phone calls it was resolved. The check in agent was very friendly but the manager had to be prodded to resolve the issue. Didn't seem like he was anxious to inform me it was resolved because he starred at his phone for several minutes after it was resolved and I had to ask him if everything was ok. At that point he said yes. I appreciate that the issue was resolved but the manager didn't seem interested in what he was doing and needed to be prodded. Two days later I still have not received the $23.76 refund to my credit card which was told will occur but maybe that takes some time... don't know.
Drop off online is a pain in the ass. Gave up after 10 minutes trying. Was too tired at 10:30 pm to figure it out. Shouldn't charge $20 for not doing online. Not really fair.
After reserving the truck two weeks prior to moving, you guys canceled my reservation 15 minutes before I was supposed to pick up the truck. This is very unacceptable. I had to pay extra money to cancel the movers and I have three kids that I had to take care of in the meantime. The nearest truck for me and my family was 75 miles away and I had to drive two hours to pick up the truck. I had to improvise and get a Intown truck and pay $1.19 per mile for 500 miles. All I wanted was a little sympathy from your personnel that worked at the Del- monte U-Haul in Monterey but was given no courtesy whatsoever. I will never use you guys again.
Took 3 tries to get the trailer I reserved. (It wasn't there the first two times even though I reserved it.) The employees all had an attitude except for the girl working there that day (Wednesday 10/28). This third reservation was booked by "the regional manager" who said they would set me up with a discount for my troubles. That didn't happen. The trailer straps were stuffed through the wrong way and had to be pried out because the ratchet straps were jammed as a result. Overall the worst rental experience I've ever had.
Way to expensive and many hidden fees
The customer service I received was excellent. Friendly, Courteous and knowledgeable is how I would describe your team at the Del Monte Blvd. Monterey location. I have a lot of future work coming up, and I will not hesitate to use this location again.
Next time give me a closer location to pick up way to far and inconvenience.
Everything was smooth and at a reasonable cost. I was surprised to find the inside cab of the truck smelled strongly of smoke, but that's not a big issue.
Booked online for 6.30 am pickup. Arrived, designated van blocked in. No way to get to it. No staff available until 9am. Called 800 number but there was noting they could do. Had to leave and return at 9am. When I returned, staff didn't seem to care that this was a major inconvenience and put my move back three hours. No apologies, no understanding of the issues it caused or the stress involved. Have rented from another location twice recently with no issues so this location needs some customer interaction training. Incidentally, the person on the 800 line offered me $50 off due to the issues with pickup. Credit never appeared on my bill. Monterey site staff rudely told me there was nothing they could do about it. Wouldn't rent here again.
Cecil has great customer service skills.
I told the check-in person the tail gate was hard to close. I hope they do some PM on it.
Some of the best customer service I have ever experienced.