The truck was very dirty. The service was very good.RYANSCOTT G.
Trailer Rental & Towing in Monessen, PA at Barts Tire & Auto Service & Self Storage
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Monessen, PA 15062
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Was overly priced. If I had went an hour away price would have been 1/3 of their price. Brakes didn't work & not clean.Tricia I.
I highly recommend Bart's in Monessen for UHAUL truck rental. They are very professional, efficient and customer service oriented. Despite the pandemic this business is on top of their game. I look forward to doing business with them in the future.APRIL B.
Bart was very helpful and willing to do whatever I asked in order to make my experience safe and enjoyable. He went out of his way to be sure I was satisfied. He should teach others how to exceed the customer's expectations like he did mine. Thanks to him I had a worry free drive.Dennis F.
very acceptableLINDA W.
I needed help parking the trailer and the owner was kind and understanding enough to help. Really nice guy.Melvin L.
Keep someone at the rental desk at all times, and have someone else answer the phones.Rodney S.
Very professional and helpful, The lady that helped me at the counter made the process easy and fast.5 ?? stars.Christopher T.
I was very annoyed that I originally set my reservation for charleroi where i live. Was told there was no 26 foot truck available. As I pass charleroi uhaul there is a 26 foot truck there and the gentleman was rude. I drive over to monesson and there are 2 26 foot trucks. I had to pay for 10 miles that could have been avoided if charleroi rented me that one. It was a one way truck to texas. They couldnt get it from monesson?Zachary D.
When doing contactless pick up, it would be nice if any rented equipment was loaded into the truck before hand. I had to use extra mileage just to go back and get the equipment, as no one told me it was not in the truck when I received the key.Kiara O.
All went greatDan P.
I'm am extremely disappointed right now. I used the Uhaul online service to rent a truck for Wednesday April 15th. My father being a truck driver of 20 years was added as the additional driver for the truck. Upon arriving to Barts Tire & Auto in Monessen he went in the building where there was no one working at all. He stood there for 30+ minutes calling out for someone to answer and waiting for someone to help him. He then called the number listed for Barts online. A guy answered and said he would be there to help him shortly. Another 15 minutes later and a guy finally came. Let me add that this all should have been noted by Candy at the UHaul customer service because I told her about my father having to wait and no one was there working. Not to mention the guy insulted my father by making the comment â€œcan you even handle one of theseâ€, that's when my dad told him he's been driving trucks over 20 years. I had already put my payment information online when reserving the truck but the guy had told my dad to call and get the information again. So I told him my card number over the phone. Later to find out he wrote my credit card number, CVC code and expiration date down on another customers receipt. Thank God the worker accidentally handed my dad the receipt for Linda Wilson as well as our receipt. Otherwise she would have had all of my card information. Online I had put that we would need the truck for 2days. However we told the guy we only would need it for 24 hours. Which is what the receipt shows. We ended up getting everything moved in under 6 hours. We took the truck back the same day that we picked it up. Such was April 15th, that same Wednesday. Parked the truck where the other trucks were (I'm a lot across the street from the building). The same spot we got the truck from. And placed the keys in the box that said â€œUhaul drop off boxâ€. Simple as that. Now, two days later, I am getting a call and an email stating that we never returned the truck. And it's not on their premises. And that they have to watch the cameras. Which is fine, watch them and see us dropping it off the same night we picked up it. We dropped it off at 9:22pm. And I know that for a fact because I use an app called Life 360 which keeps track of all my traveling. I find this entire process very unprofessional and inconvenient. I also find it really rude to be getting accused of keeping the truck and not returning it when we in fact returned it early. The whole process from the unprofessional man, carelessness writing my card numbers on someone else's paperwork, up until now of getting accused of keeping the truck, this has been a nightmare. I just wanted to express my overall poor experience with Uhaul.Bethany L.
Was not clean. Service slowpamela L.
Rentals are secondary to the primary business, auto repairs. They were very nice, and efficient, but they are limited and not a full U-Haul facility.StaleyBeth S.
I marked the equipment as clean and well maintained But that requires a note. There was a repair in the roof. When we picked it up it appeared OK. However it rained while we were moving and it leaked on some of our things. It might help the next person if that repair was looked into and properly fixed.Daniel H.
The staff was very nice and friendly, Made everything really easyrichard B.
Closed on a Saturday afternoon at 2:30pm. Had no idea where to park it or no one to sign off on it. Asked the gas station attendant next door and he didn't know much, but said â€œyou might as well park it next to the Uhaul truck already parked. No big deal, just expected someone to be there during the afternoon on a Saturday.Gregg S.
Booked it for 9:30. They didn't have my truck ready until after 10. Charged me for the full 4 hours, we had it for Under ONE hour. Poor service at this location. Very disappointed.Bethany L.
Very cheap and easy to move by using your services!!! 10/10 would recommend to everyone moving!!!JOHN M.
The guy was rude and unhelpfulTim L.
Slight mix up regarding truck reservation but handled and remedied superbly. She was outstanding and prompt in correcting the situation - A+Robert F.
Have the provider arrive on time scheduled. He arrived over 45 minutes late. Since it was a one way in pushed our loading and departure later than we anticipated.PHYLLIS S.
friendly folksFrank P.
We were late picking up the truck and were made to wait an hour at this location. The truck was mildly dirty and neither of the cargo lights worked making it difficult to unload at night.Robert B.