Comentarios de los clientes para Barts Tire & Auto Service & Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Barts Tire & Auto Service & Self Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

David K.
Clasificación:

El cliente no dejó un comentario.

LINDA W.
Clasificación:

very acceptable

Clayton W.
Clasificación:

El cliente no dejó un comentario.

bruce S.
Clasificación:

El cliente no dejó un comentario.

Moudy S.
Clasificación:

El cliente no dejó un comentario.

Melvin L.
Clasificación:

I needed help parking the trailer and the owner was kind and understanding enough to help. Really nice guy.

David G.
Clasificación:

El cliente no dejó un comentario.

Tashayla J.
Clasificación:

N/A

Rodney S.
Clasificación:

Keep someone at the rental desk at all times, and have someone else answer the phones.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Paul D.
Clasificación:

El cliente no dejó un comentario.

Christopher T.
Clasificación:

Very professional and helpful, The lady that helped me at the counter made the process easy and fast.5 ?? stars.

LINDA C.
Clasificación:

El cliente no dejó un comentario.

Ralph M.
Clasificación:

El cliente no dejó un comentario.

Zachary D.
Clasificación:

I was very annoyed that I originally set my reservation for charleroi where i live. Was told there was no 26 foot truck available. As I pass charleroi uhaul there is a 26 foot truck there and the gentleman was rude. I drive over to monesson and there are 2 26 foot trucks. I had to pay for 10 miles that could have been avoided if charleroi rented me that one. It was a one way truck to texas. They couldnt get it from monesson?

Rose H.
Clasificación:

El cliente no dejó un comentario.

Kiara O.
Clasificación:

When doing contactless pick up, it would be nice if any rented equipment was loaded into the truck before hand. I had to use extra mileage just to go back and get the equipment, as no one told me it was not in the truck when I received the key.

Dan P.
Clasificación:

All went great

Bethany L.
Clasificación:

I'm am extremely disappointed right now. I used the Uhaul online service to rent a truck for Wednesday April 15th. My father being a truck driver of 20 years was added as the additional driver for the truck. Upon arriving to Barts Tire & Auto in Monessen he went in the building where there was no one working at all. He stood there for 30+ minutes calling out for someone to answer and waiting for someone to help him. He then called the number listed for Barts online. A guy answered and said he would be there to help him shortly. Another 15 minutes later and a guy finally came. Let me add that this all should have been noted by Candy at the UHaul customer service because I told her about my father having to wait and no one was there working. Not to mention the guy insulted my father by making the comment “can you even handle one of these”, that's when my dad told him he's been driving trucks over 20 years. I had already put my payment information online when reserving the truck but the guy had told my dad to call and get the information again. So I told him my card number over the phone. Later to find out he wrote my credit card number, CVC code and expiration date down on another customers receipt. Thank God the worker accidentally handed my dad the receipt for Linda Wilson as well as our receipt. Otherwise she would have had all of my card information. Online I had put that we would need the truck for 2days. However we told the guy we only would need it for 24 hours. Which is what the receipt shows. We ended up getting everything moved in under 6 hours. We took the truck back the same day that we picked it up. Such was April 15th, that same Wednesday. Parked the truck where the other trucks were (I'm a lot across the street from the building). The same spot we got the truck from. And placed the keys in the box that said “Uhaul drop off box”. Simple as that. Now, two days later, I am getting a call and an email stating that we never returned the truck. And it's not on their premises. And that they have to watch the cameras. Which is fine, watch them and see us dropping it off the same night we picked up it. We dropped it off at 9:22pm. And I know that for a fact because I use an app called Life 360 which keeps track of all my traveling. I find this entire process very unprofessional and inconvenient. I also find it really rude to be getting accused of keeping the truck and not returning it when we in fact returned it early. The whole process from the unprofessional man, carelessness writing my card numbers on someone else's paperwork, up until now of getting accused of keeping the truck, this has been a nightmare. I just wanted to express my overall poor experience with Uhaul.

Elisha S.
Clasificación:

El cliente no dejó un comentario.

Don W.
Clasificación:

El cliente no dejó un comentario.

Ronald W.
Clasificación:

El cliente no dejó un comentario.

pamela L.
Clasificación:

Was not clean. Service slow

StaleyBeth S.
Clasificación:

Rentals are secondary to the primary business, auto repairs. They were very nice, and efficient, but they are limited and not a full U-Haul facility.

louis Q.
Clasificación:

El cliente no dejó un comentario.

Kailash C.
Clasificación:

El cliente no dejó un comentario.

Daniel H.
Clasificación:

I marked the equipment as clean and well maintained But that requires a note. There was a repair in the roof. When we picked it up it appeared OK. However it rained while we were moving and it leaked on some of our things. It might help the next person if that repair was looked into and properly fixed.

richard B.
Clasificación:

The staff was very nice and friendly, Made everything really easy

Gregg S.
Clasificación:

Closed on a Saturday afternoon at 2:30pm. Had no idea where to park it or no one to sign off on it. Asked the gas station attendant next door and he didn't know much, but said “you might as well park it next to the Uhaul truck already parked. No big deal, just expected someone to be there during the afternoon on a Saturday.

Bethany L.
Clasificación:

Booked it for 9:30. They didn't have my truck ready until after 10. Charged me for the full 4 hours, we had it for Under ONE hour. Poor service at this location. Very disappointed.

Shari D.
Clasificación:

El cliente no dejó un comentario.

Rachael C.
Clasificación:

El cliente no dejó un comentario.

bruce S.
Clasificación:

El cliente no dejó un comentario.

JOHN M.
Clasificación:

Very cheap and easy to move by using your services!!! 10/10 would recommend to everyone moving!!!

Tim L.
Clasificación:

The guy was rude and unhelpful

Robert F.
Clasificación:

Slight mix up regarding truck reservation but handled and remedied superbly. She was outstanding and prompt in correcting the situation - A+

PHYLLIS S.
Clasificación:

Have the provider arrive on time scheduled. He arrived over 45 minutes late. Since it was a one way in pushed our loading and departure later than we anticipated.

Darlene S.
Clasificación:

El cliente no dejó un comentario.

Scott F.
Clasificación:

El cliente no dejó un comentario.

Jeffrey S.
Clasificación:

The only suggestion is to re-examine your prices. In my opinion the one way rental of the trailer I rented is a little steep espicially compared to the cost of renting it and dropping it off at the same locale.

MIKE L.
Clasificación:

El cliente no dejó un comentario.

Anthony B.
Clasificación:

El cliente no dejó un comentario.

Frank P.
Clasificación:

friendly folks

Philip V.
Clasificación:

El cliente no dejó un comentario.

curtis H.
Clasificación:

El cliente no dejó un comentario.

Brian K.
Clasificación:

El cliente no dejó un comentario.

bergis P.
Clasificación:

El cliente no dejó un comentario.

Joe P.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

We were late picking up the truck and were made to wait an hour at this location. The truck was mildly dirty and neither of the cargo lights worked making it difficult to unload at night.

Larry S.
Clasificación:

Everything went smoothly. Truck was ready when promised and both attendants were helpful and courteous. The entire transaction was completed in less than 10 minutes.

Ashlee C.
Clasificación:

El cliente no dejó un comentario.

Stephanie S.
Clasificación:

This was the first time I have ever used a uhaul and I was very pleased. Everything went very smooth!

Danielle B.
Clasificación:

El cliente no dejó un comentario.

Deborah S.
Clasificación:

Nothing

jason W.
Clasificación:

the on site team was helpful and fast also accommodated me at last minute notice. The online service has been spotty in the past but this location can expect to see me again.

Jerome R.
Clasificación:

El cliente no dejó un comentario.

wendy S.
Clasificación:

El cliente no dejó un comentario.

Warwick S.
Clasificación:

Truck was clean, but check engine light was on from pickup to dropoff and the E-brake would not stay off so I had to pin my foot under it for the whole drive

Michele P.
Clasificación:

El cliente no dejó un comentario.

Denise B.
Clasificación:

El cliente no dejó un comentario.

jason B.
Clasificación:

The business was closed no details on what to do with dropping off.

James F.
Clasificación:

El cliente no dejó un comentario.

Edward B.
Clasificación:

El cliente no dejó un comentario.

Fred P.
Clasificación:

El cliente no dejó un comentario.

Brett Y.
Clasificación:

The fuel gauge in the truck did not work and the ramp on the rear was broken

Monika S.
Clasificación:

The gas gauge was only slightly over a half a tank but my paperwork said that it was at three quarters of a tent

richard M.
Clasificación:

El cliente no dejó un comentario.

Paul K.
Clasificación:

El cliente no dejó un comentario.

Kevin T.
Clasificación:

Bart is on top of things and a nice guy , period .

william M.
Clasificación:

location was far away had to travel about 16 miles would recommend closer location to my home

Daniel C.
Clasificación:

El cliente no dejó un comentario.

Philip A.
Clasificación:

The reservation was for a Uniontown facility but when we were called with the confirmation we were told we would have to travel 30 miles to another area to pick up truck.

Daniel G.
Clasificación:

El cliente no dejó un comentario.

Robin G.
Clasificación:

Great experience! Highly recommend Bart's!

Anthony C.
Clasificación:

El cliente no dejó un comentario.

Brodie C.
Clasificación:

This location is absolutely horrible. I reserved a 15' truck a month and a half in advance and paid for it in advance to avoid any issues and guarantee everything was taken care of. I was running late for my pickup time and called ahead to inform the location. When I arrived to pickup my truck, he had rented it out to someone else and only had a 20' truck available. Due to him renting a pre-rented and paid for truck, I was adamant that I had already paid for my truck, therefore the truck he had available was to be rented to me because he rented mine to someone else. I had contacted uHaul itself after he tried saying that I would owe another $190 that day to take the truck after I had already paid the one I wanted in full. I called uHaul, they arranged it to be the same price as what I had originally rented, I received the okay from uHaul that everything is paid for, I could take the truck and go on my way. I went back in the location to get the keys and sign the paperwork, when he is pulling up my contract, he spends a few minutes clicking on the computer and magically everything is no longer paid for, and back to me owing another $190 that day for the truck. It took me calling uHaul AGAIN in front of him to get the keys to the truck and to be able to pickup what I was hauling (which because of this situation, I was now 2 hours late for the pickup). This location is absolute BS and is not only irresponsible, but it is not a financially secure location to rent equipment. Do NOT go there!!!

William E.
Clasificación:

Nothing needs fixed. It was perfect, and I will be back.

Thomas B.
Clasificación:

Nothing

James P.
Clasificación:

El cliente no dejó un comentario.

Kevin I.
Clasificación:

El cliente no dejó un comentario.

ALEX N.
Clasificación:

El cliente no dejó un comentario.

Mary D.
Clasificación:

El cliente no dejó un comentario.

louis B.
Clasificación:

El cliente no dejó un comentario.

LYNDA R.
Clasificación:

Very helpful. Excellent site will return .

Joseph G.
Clasificación:

El cliente no dejó un comentario.

Danielle C.
Clasificación:

Not send customers 45 mins away to pick up a truck

charles A.
Clasificación:

This place is great. Always helpful!

Kathie S.
Clasificación:

El cliente no dejó un comentario.

jason C.
Clasificación:

The owner told us that "shit happens" when he could not guarantee our rental would be there even though we reserved 5 days early. Extremely slow - took almost an hour from when we got there to when we left with auto dolly - we were the only uhaul customers there at the time. Bad experience, makes we not want to use uhaul in the future.

Juan J.
Clasificación:

El cliente no dejó un comentario.

DALE M.
Clasificación:

El cliente no dejó un comentario.

JIM S.
Clasificación:

El cliente no dejó un comentario.

Arron L.
Clasificación:

El cliente no dejó un comentario.

Ashley W.
Clasificación:

Quote online was lower than what I was charger, the guy was very helpful to answer any questions and recommendations for a smooth haul.

john S.
Clasificación:

El cliente no dejó un comentario.

Suzanne S.
Clasificación:

El cliente no dejó un comentario.

Calvin Y.
Clasificación:

El cliente no dejó un comentario.

Michael K.
Clasificación:

Great people great place if you ever need to rent a Uhaul Barts your man. Mike Kozura

Aimee R.
Clasificación:

El cliente no dejó un comentario.

robert S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba