You had 2 staff total, this happened before. You need 4 staff on weekends, especially at the end/beginning of the month. The staff work very hard, just 2 of them for 35 return/ check out. This is on U haul not the staff thereSAM S.
Trailer Rental & Towing in Minneapolis, MN at U-Haul of Minneapolis
Minneapolis, MN 55408
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
Alquileres locales para mudanzas de ida o en la ciudad en Minneapolis, MN 55408
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer service was lacking. Environment did not seem controlled.Jamie K.
Counter staff was great.Kevin A.
Staff was very helpful and effecient. Very knowledgeable of drop off procedure.Adam B.
Everything went great, however I did refill gas before dropping off the Uhaul, and I was still charged for gas and refill.Connor S.
The were super friendly and provided great service. The easiest drop off I have had in memoryJames C.
Excellent service, accommodated a special request, extremely polite and responsive. Highly recommend.David V.
Sketchy area but those guys are on it. Fast, effective and efficient, friendly, helpful and informative.Robert L.
I rented a 5x8 trailer from U Haul of Minneapolis, located at 3245 Nicollet Ave, Minneapolis. This was a one way rental and the pickup location was changed twice by U Haul, even though I requested it 2 weeks ahead of time. This location was 25 miles from where we were living, but we had to go through downtown Minneapolis. The original location was only 8 miles. We got to the rental center mid afternoon and to their credit they had my reservation. There were 3 young men at the counter. One was watching a video on his phone at full volume. One was just sitting there talking to some one on his phone. I had my wife with me and all that was coming out of his mouth were F*** bombs. It was embarrassing for my wife, and she and I were very uncomfortable even being there. South Minneapolis is a rough neighborhood. The one who was trying to do the paperwork asked the one watching the video to get the trailer. He initially refused, but finally did so. We took the trailer back to our apartment. When we opened the door the next day to begin loading I found about 20 U haul moving blankets inside. See the picture. I called the number on the contract and told the man who answered about the blankets. He told me to just bring them back. My response was â€œIf you want them come and get them. I have movers showing up in 15 minutes.â€ He told me â€œJust throw them awayâ€ I did just that.BERT N.
The truck was quite dirty inside. The front hood had about 10 squashed bugs on it. The truck cargo area had dried mud everywhere. The interior smelled like smoke. The condition of this truck was quite surprising as I had rented a truck 2 days previous that was very clean inside and out.ALAN J.
I was called and asked to return the trailer I picked up because they gave me the wrong one. I was unable as we were too far along in what we were using the trailer for. Additionally I had the trailer a total of 50 hours, I told them when I Picked it up at 1PM, that I would be returning it by 3PM the date of the pick up and they said that was fine. They called me at 2:50PM, when I was in route, asking when I was going to return the trailer, I told them I was in route. I was then charged a 3rd day. If I had to pay for 72 hours, why are they calling me at 50 hours asking when I was returning it. Very disorganized and I feel like I was overcharged!Sam T.
The whole experience went very smoothly. The person at the counter was pleasant and helpful. I will use this location of U Haul again.ALAN J.
Everything went smoothly, staff was knowledgeable and efficient. I would recommend them and definitely use their services again.CYMONNE W.
Great experience, easy pick up and drop off. Thank you!ANTHONY D.
Super easy and exactly what I needed. Thanks!Joseph M.
One tire ended up a bit low. We filled it and it was fine.SUSAN H.
The inside of the truck was dirty and soaking wet.TIMOTHY P.
There is limited parking at the site, so instructions for street or overflow parking would be recommended. The cab of my u-haul smelt smoky as if someone had recently been smoking cigarettes inside, otherwise the equipment was good quality. I did not like that a dolly was permanently strapped in the back, taking up valuable storage space and disrupting my ability to place boxes on the flag surface it inhabited. That was frustrating.MAX R.
Not sure..ANDRE B.
Ignition key had to be pulled out a bit for engine to start. I don't think the gas had been topped off before given to us. We had a small load, drove 27 miles, but put in 3.3 gallons of gas.TAMI F.
The lot was so full we had trouble getting a truck and returning it. On the positive side, there were lots of trucks available. The cleanliness was so-so.Bruce Y.
The employee working, didn't get his name, was awesome! He multitasked like a pro and was extremely helpful. He was working alone and doing the work of 2-3 people, but gor things done and got my truck ready in no time. Very efficient!MICHELLE M.
Over crowded, not enough parking for the people there, hard to get around in the lot, trucks parked in the driving areasAlysha D.
Both the cab and storage area of the van were pretty messy. The cab had some kind of animal fur all over the seats and the storage area had plastic wrap and dirt insideCORI A.
I tried to use the app but it was confusing so I just rented and checked in with an employee.BRUCE T.