When we picked this Uhaul up it wasn't ready ( said it just came back in, had this happen before at this location truck not ready) sign it in and out at the same time. There were a lot of scratches that wasn't marked on the outside of the truck ( got stung one time because we didn't check the outside before we left) one of the backup tail lights was out and the cup holder was broken. One thing I would like to see done before you pick any Uhaul that they clean the windshield before they give it to the next customer (we are moving so I rented a lot of Uhauls this year some of the windshield were ok, but a lot needed to be cleaned.
Judith P.
Stearns Lumber Co Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Millinocket, ME 04462
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Customer Reviews
- 4.0 Average Customer Rating
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My issue is having to drive 40 miles away from my local uhaul and still didn't get the size truck I needed. No one compensated me for having to pay my own fuel the extra 40 miles one way. Never mind the time lost. I had made the reservation at my local uhaul in town 3 weeks prior and was told one would be available, it wasn't. In the words of Jerry Seinfeld - “I don't think you understand what a reservation is.â€
Andrew F.Great customer service
Edward M.Not applicable because it was closed and I dropped key in box
Laura M.The owner Pat was very unfriendly and didn't even know how to use the computer system to check me in for my reservation. He made us leave and had his employee call me when he came into work a half hour later.
Hayden M.