The lady that runs this store was rude and unprofessional. Had to call her to the front for 20 minutes, when she got up there she tried to say my reservation was cancelled. She said it was cancelled because she rented it to someone else before I got there. She also put in the system that the truck I rented was at half a tank, but it was at a quarter to empty and almost made me have to pay a fee because she didn't put the right starting mileage. All this to say, DO NOT rent a usual from here unless you want to get treated poorly and lied to.
Emilio Gomez
Trinkets 2 Treasures
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midland City, AL 36350
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything went good. Can't think of anything that needs improving.
Owen BolanRentals should be for 24 hrs I was only given a 4 hr window it was definitely not long enough for the amount of money I spent U-Haul has to do better
Dedra FitzpatrickAssisted in lifting the trailer off the hitch. Very friendly.
royal meservySince we were given the wrong truck, the place we were told to drop off was not expecting us. After many phone calls, they ended up straightening it out and taking the truck. The personnel were helpful but they called the next day asking where the truck was after it was already returned. Since the beginning, it felt like there were many miscommunications. Not sure I will be using UHAUL in the future. I think text updates will the drop off address could help a lot.
Robert Brown