Customer Reviews for Trinkets 2 Treasures
(U-Haul Neighborhood Dealer)

24 reviews

12158 S US 231   Midland City, AL 36350

(334) 589-4900

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 589-4900

12158 S US 231
Midland City, AL 36350

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Ms. Carol was helpful as usual, and extremely kind. This was my third time renting from her. She is so easy to talk to, that I've spent time catching up when I should've got busy and hit the road. I would highly recommend Trinkets 2 Treasures for UHaul rentals.

Kelli Teipel 
Rating:
1.0

The lady that runs this store was rude and unprofessional. Had to call her to the front for 20 minutes, when she got up there she tried to say my reservation was cancelled. She said it was cancelled because she rented it to someone else before I got there. She also put in the system that the truck I rented was at half a tank, but it was at a quarter to empty and almost made me have to pay a fee because she didn't put the right starting mileage. All this to say, DO NOT rent a usual from here unless you want to get treated poorly and lied to.

Emilio Gomez 
Rating:
5.0

Everything went good. Can't think of anything that needs improving.

Owen Bolan 
Rating:
5.0

Customer did not leave a comment.

Chad Causey 
Rating:
3.0

Rentals should be for 24 hrs I was only given a 4 hr window it was definitely not long enough for the amount of money I spent U-Haul has to do better

Dedra Fitzpatrick 
Rating:
5.0

Customer did not leave a comment.

royal meservy 
Rating:
5.0

Assisted in lifting the trailer off the hitch. Very friendly.

royal meservy 
Rating:
2.0

Since we were given the wrong truck, the place we were told to drop off was not expecting us. After many phone calls, they ended up straightening it out and taking the truck. The personnel were helpful but they called the next day asking where the truck was after it was already returned. Since the beginning, it felt like there were many miscommunications. Not sure I will be using UHAUL in the future. I think text updates will the drop off address could help a lot.

Robert Brown 
Rating:
5.0

Customer did not leave a comment.

Bo Martin 
Rating:
4.0

Customer did not leave a comment.

Delores Terry 
Rating:
3.0

Newer and cleaner. Not an old broken down junk yard.

FRED THOMAS 
Rating:
5.0

Customer did not leave a comment.

Melody Shaffer 
Rating:
4.0

I had a great experience.

Lehman Irby 
Rating:
5.0

No improvements needed.

Ronnie Bruce 
Rating:
5.0

Customer did not leave a comment.

Justin Cann 
Rating:
5.0

This is definitely the only uhaul dealer in Midland City worth going to, the other one won't even answer calls, however the owner of this location stayed in contact the entire time via text and was super accommodating and helpful. After having some issues with my equipment picked up somewhere else, I was glad this was my drop off location because they were able to help me and made a tough experience much better. Uhaul has a gem here and this location made my experience a positive one for sure. Thanks again!!

LAWRENCE ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Samuel Swindle 
Rating:
5.0

Carrol was very helpful and knowledgeable IRIVER her a +++++++

Richard Raff 
Rating:
5.0

The owner was amazing! We had secured another rental that was locked behind closed doors and we could t access. She went above and beyond getting us this rental her communication was top notch! Would rent from her again. However the first 24/7 we booked was an awful experience and securing additional rentals online was impossible since everyone was closed on Saturday!

Ronald Keel 
Rating:
5.0

Customer did not leave a comment.

Dave Leverette 
Rating:
5.0

The people there were very helpful and friendly.

Marlon Brown 
Rating:
5.0

Customer did not leave a comment.

DEBBIE Watkins 
Rating:
3.0

The problem was with central scheduling, they sent me to a place initially that was closed had to drive more and start reservations over took an hour. Drop off was easier

robert albares 
Rating:
5.0

the experience was horrible. the place we were supposed to pick up was closed and they didn’t even have trucks there. we had to call around and finally found a truck and she was wonderful to us. uhaul did a horrible job with our reservation and didn’t even try to help.

JERRY WORKS 
No reviews have been submitted for this location.

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