Everything fine
Julius W.
Storage Locker
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Memphis, TN 38134
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
When we received the truck it appeared fine, but as we began to load it we discovered the floor inside the truck on one side was coated in a clear, slippery substance. It smelled like wet, dirty dog inside, almost as if someone had been bathing dogs in it and spilled shampoo on the floor? My husband was nearly injured trying to keep his balance while loading a heavy item and slipping on the nasty floor. We had to clean it to be able to keep using it, and still couldn't get all of it off the floor. I called the 800 number. After being on hold for nearly an hour and being transferred multiple times, I was told all they could do was have a local sales manager call me, which could take up to 72 hours. That was 5 days ago and I still haven't heard from anyone. We returned the truck early, and requested some kind of remuneration for our trouble. The store rep said we'd have to call the 800 # for that. So the moral of the story is the national level people pass you off to the local store, and the local store passes you off to the national reps. Neither plans to do anything to provide actual good customer service. We will never rent from U-Haul again!!
David W.The person that checked me out with the truck was very helpful and very personable. I will def use this location again!
Elizabeth J.I purchased the “SafeMove†insurance because it was explained to me that it would cover the truck and my personal belongings and that Roadside Assistance would be included as well. However, the roadside assistance does not cover most roadside issues. One tire got stuck in the mud and still had to pay $325 to have a tow truck get it moved!!! Horrible experience!!!
CALVIN B.The staff person was excellent and informative… Very professional and courteous, rent with confidence from this location…
RONALD B.