The ball got dropped somewhere on a day change pickup in Phoenix, Oregon and 20 ft van. I had to pay the extra because nothing else apparently was available. It made me nervous that these type of things happen regularly and people are left hanging (literally for 20 minutes on hold). That is not pleasant when delays cause problems. The desk at Medford was exceptional--especially Marvin. He's worth his weight in handling folks very well.THOMAS WILLIAM C.
Trailer Rental & Towing in Medford, OR at U-Haul Storage of Rogue Valley
Medford, OR 97501
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Medford, OR 97501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I used uhauls 24/7 self check out through the app for a reason, a deadline.... And Monday morning is slammed with people lined out the door to return their weekend rentals. So I wanted to skip the lines. Will I did and I'm thankful for this service, But... I had to rent a truck where the cab and truck bed/bay smelt so heavy of marijuana that my eyes hurt/watered for a long stretch of my move. People be transporting marijuana courtesy of uhaul. U-haul train your cleaning crew better. Thanks for your time.Micah F.
The store is a little on the unkempt side but considering the effects of COVID and how busy this place is, it's understandable. The staff, however, has been outstanding! Helpful, patient, knowledgeable, even jovial. We had the best experience and the people working here deserve to know their efforts and attitude were very much appreciated.Curtis H.
Truck smelled like cigarettes Front end shakes at 65mph bad. Had to fix the ramp before I could use it. There was dirty socks in the cab Cargo lights turn off after 10 minutes of use Truck is generally just a total piece of shit.NICHOLAS H.
Great customer serviceThomas P.
Had an enjoyable customer experience with the uhaul employeeDAVID MARTIN T.
The truck was clean on the outside, but not very clean on the inside. All in all, it was an easy transaction from beginning to end. Truck ran great, AC worked great. I also think the mileage rate is a little high. But if I need a truck, I would rent from here again.Maxine D.
The employees here tried to commit fraud. The tried to sell me a hitch ball I did not need, telling me that they could not hook this trailer up to my 1 7/8 inch ball - that I must have a 2" ball. After we argued a bit I pointed out the plaque on the tongue of the trailer that said it works with my ball. They then went inside and in a couple of minutes I was magically approved to use the ball I had. All the dire safety issues were gone. This was nothing but fraud and an attempt to sell me a ball I didn't need.David G.
Gary was not very professional and even accused my husband over 24 hours after returning the trailer to never having returned it. Get it together people and maybe figure out a better check in system when vehicles/ items are returned!WESLEY DWAYNE E.
Our experience was very good from beginning to end. Well done.Doug D.
Hire more people at this location. They seemed grossly understaffed when I dropped off the truck Sunday morning as I had to wait for at least 20 min to speak to someone.Cole C.
Not sure what u could in prove it took less then 5 mins to check in and dropping off less then 3 mins quick and easy no hassle. Great experience.ROBERT BLAZE M.
Don't try to scare me for extra gas! Location l reserved from didn't have a vehicle. Zero stars. Never again.William A.
I reserved the truck on Thursday afternoon to be picked up Friday at 1 o'clock when I went to pick it up they told me my reservation have been canceled I did not cancel it no one else would cancel it so I had to get a larger truck which cost me more money very unhappy ðŸ˜¡Raymond S.
Staff were wonderful, well managed facility. Trailer I rented (6Ã—8 double axle open deck) was surprisingly incredible. I will rent that traiker again.Dennis H.
I won't rent at this location again, unfortunately. I marked all the boxes no on my online reservation and they still tried to charge me for the insurance. It took almost half and hour from start to finish and I had reserved online. When they finally got that taken off, my bill was still much higher than what the online order said. They told me it was taxes - 10% for a city tax. I understand you have no control over that, but you should be able to see your total when reserving online.TRISHA ANNE D.
Replace your management at the location in Corvallis.Justin B.
The guy that got us the truck at the pick location was completely rude , throwing papers back at me not answering questions, we had to collect our order of boxes and othe packing equipment ourselves without his help at all , very poor customer service.chris T.
Great service! Easy to rent. Will be my go-to location for trucks or trailers.Mindy J.
Rental person alluded to the truck being rented for the next day by someone else and wasn't available. When the movers didn't show, it threw off my timetable. I called the store for a half an hour and no one picked up. I used your website and it showed the truck was available the following day. The rental person basically lied. I will do everything in my power NOT to use Medford Uhaul again.JON T.
Cab of truck was not cleaned out... had old McDonalds bag/garbage behind seat... I mentioned this to staff at return and he did not seem to care...JOSEPH WILLIAM F.
If you like long lines and poor customer service, this is the Uhaul location for you. Years ago, we rented from this location and it was good, wow have things gone down hill since then.William I.
Improve your app so a person can pay for being late the days they are. Also not understanding why when I broke down why said vehicle had to be hauled all the way back to another town instead of the closest Uhaul and us given another truck to put my things in? Also how can I fuel up or pay if said truck is broke? Should not be charged when said truck did not move unless hauled by tow truck.Frank L.
Software was still down when we arrived in Medford.Tthey did not even know we rented the equipment in Colorado and drove it to Oregon. They had no record of us renting the car carrier. The place was backed up to the street. Again after 15-20 minutes they just told us to leave and they would work it out. Again completely unprofessional due to your software problems. I sure hope you have it fixed by now because you lost a lot of business during this fiasco! Scott McLeanChant M.
Many vehicles to choose from. The avaliability to rent truck the same day. Great customer service friendly & quick service.SECRET DESTINY Y.