Truck windows were filthy. A/C and cruise control did not work. Called them to report this and was told to "find a UHaul location to have A/C compressor charged". UHaul website is AWEFUL.Fred V.
Trailer Rental & Towing in Medford, OR at Chevelles Auto Sales
(Distribuidor de U-Haul del vecindario)
Medford, OR 97501
Services at this Location:
- Lun. - vie.: 10 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
- 5/15/2021 - 5/16/2021: cerrado
- 5/22/2021 - 5/23/2021: cerrado
- 5/26/2021: 10:00 a. m. - 3:00 p. m.
- 5/29/2021 - 5/30/2021: cerrado
- 6/4/2021: 10:00 a. m. - 3:00 p. m.
- 6/5/2021 - 6/6/2021: cerrado
- 6/8/2021: 10:00 a. m. - 3:00 p. m.
- 6/22/2021: 10:00 a. m. - 3:00 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Medford, OR 97501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
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Excellent service and friendly staff..PAUL G.
I have used this location to drop off 2 times and pick up 1 time. They are great and family operated.Linda D.
Rent Uhaul once a year for family members or self. This was best experience to date. Thank you!!!Christopher M.
Perfect experience all around thank youKirra S.
Uhaul truck was filthy with candy wrappers & coffee cups, smelled like cigarettes in the cab of the truck, and smelled like marijuana in the cargo area when I picked it up. Then whenever I returned it a couple days later I was charged a $150 cleaning fee even though I had it professionally cleaned at a truck wash. I will most definitely not be using U-Haul or this location ever again and I will discourage all friends and family from using this location as well.Andrew R.
I have 2 pending charges, on the same day at the same time for two different sized trucks, a 15ft and a 17ft. I only used the 17 ft. My $66+ should be refunded immediately on the 15ft because I never used a 15ft while moving.Walter P.
Very happyBlanca Esther G.
Very expensive from this location. I rented 4 days from Medford to Salt Lake City and it was way more expensive than 8 days from Salt Lake City to Buffalo, why is this?Joel B.
I think I was over charged. The check in process didn't work correctly. When I dropped the truck off I tried to do the online drop off which did not work. The office was dirty and people off the street had no mask and did not respect social distancing. We interrupted their breakfast and the smell of the greasy food was pretty nauseating.Carol N.
The truck was overheating, it did not have working AC, and it did not have cruise control. It's a complete scam charging the same price for that crappy old truck as you would for the newer models.Austin C.
I think they should be more forgiving on their charges. We needed to be a half hour late and they charged for another day for the truck and appliance dolly. We drove a total of 34 miles and were charged almost 80.00 for gas. We cleaned and washed the back of the truck. We were charged a 25.00 cleaning fee because the floor mats were a bit dusty. I will not recommend or ever rent from this uhaul again. I would rather use anyone else.John M.
Please have area manager contact me at 541-890-0392Jon R.
Rude employees and the truck was dirty and literally still had stuff inside. Will never go back.Aaron D.
Great serviceDavid T.
Chevelle and her staff were courteous, communicative, and friendly. I reached her through the folks at the Exit 24 Storage site, and the workers there were great at helping me to find Chevelle.William J.
Truck was dirty in back and driver side window was so loose the wind knocked it out of position. Location was cramped and dirty, employees were not wearing masks. I was in dire need of the truck and in no place to pick and choose but this is not a good location to represent Uhaul.Haley Y.
I bought a dozen furniture pads and was only provided 2 but was charged for the full amount. The lock box to get the key was stuck and there was no instruction on how to open it. When I contacted customer service about the pads the customer service representative was great But when I got my U-Haul receipt, I saw that the furniture pads I didn't get were not reimbursed to me. This also forced me to purchase towels a quick notice just to provide protection to my furniture. I was told to contact the U-Haul location but every time I did the voicemail said the voice mailbox was full, that's not being able to access anybody to speak to. I will probably never do a remote or-based reservation through U-Haul again and if I ever use them again. Not a user-friendly experience . This has made me question the business integrity of U-Haul and the ability to resolve issues.Wolfgang A.
Young man who helped us was excellentBrent R.
My paper work told me to pick up at a different location and when I landed in Medford airport I took a cab to get the truck It wasn't there and it was raining. I had to call an uber to take me to where my truck was. It added an extra hour to my trip and a 20 dollar uber ride.Robert B.
We reserved a 17' truck but when we arrived that morning, they said it was dirty and we couldn't have it, so they gave us a 15' truck. We needed to get on the road due to time limitations, so we accepted it. It was too small for our move so we had to give away a bunch of items and now we have to make a second trip (~650 miles round trip) in our car to get the rest of items. We also had to keep the storage shed at that location with the handful of items. So it's costing us time and money because we couldn't get the truck size we reserved. If the 17' truck was not available, we needed to know that earlier than the morning we were leaving so we could have made alternate plans elsewhere.JOHN P.
Awesome customer service, great experience, will definitely recommend them to my friends and family. Will also use them again. ThanksRonald C.
employee was awesome and they where super fastBRAD S.
Che Elle was awesome Thank youWilliam G.
Charged for extra days even though unit was dropped off on time. This location has poor ratings for a good reasonTheodore M.