Comentarios de los clientes para Chevelles Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Chevelles Auto Sales

Clasificación general:

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Robert B.
Clasificación:

My paper work told me to pick up at a different location and when I landed in Medford airport I took a cab to get the truck It wasn't there and it was raining. I had to call an uber to take me to where my truck was. It added an extra hour to my trip and a 20 dollar uber ride.

JOHN P.
Clasificación:

We reserved a 17' truck but when we arrived that morning, they said it was dirty and we couldn't have it, so they gave us a 15' truck. We needed to get on the road due to time limitations, so we accepted it. It was too small for our move so we had to give away a bunch of items and now we have to make a second trip (~650 miles round trip) in our car to get the rest of items. We also had to keep the storage shed at that location with the handful of items. So it's costing us time and money because we couldn't get the truck size we reserved. If the 17' truck was not available, we needed to know that earlier than the morning we were leaving so we could have made alternate plans elsewhere.

Kathie R.
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El cliente no dejó un comentario.

Theresa D.
Clasificación:

El cliente no dejó un comentario.

Ronald C.
Clasificación:

Awesome customer service, great experience, will definitely recommend them to my friends and family. Will also use them again. Thanks

stephen M.
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El cliente no dejó un comentario.

BRAD S.
Clasificación:

employee was awesome and they where super fast

Leah K.
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El cliente no dejó un comentario.

William G.
Clasificación:

Che Elle was awesome Thank you

Charles L.
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El cliente no dejó un comentario.

Theodore M.
Clasificación:

Charged for extra days even though unit was dropped off on time. This location has poor ratings for a good reason

Brooke A.
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Unprofessional!! Save yourself time and money and go somewhere else!

Paul F.
Clasificación:

i wish it was open at 2pm Sunday i used key drop!

Gwin D.
Clasificación:

Bryson saved my life after Budget failed to have any truck I had reserved after losing my home in the Almeda Fire. Bryson was kind, courteous, helpful and quick. From start of reservation to pick up of vehicle was maybe 20 minutes and I was under a deadline. Can't thank him and his Uhaul location enough! Fight On, Trojans!

Jonathan W.
Clasificación:

No trash was left in the truck, but it had obviously not been cleaned. Full of dust and even found cat food on the dashboard and crumbs on the seats when I wiped down the inside myself. It's very disappointing during this time of the Covid-19 pandemic to seem like it wasn't touched between customer use. The place was a dilapidated used car lot.

Eleanor S.
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Thanks. All of U-Haul people we personally spoke to have been very knowledgeable and very helpful. Your website needs a lot of work. So it is your call center. The wait time is ridiculous.

HUGH H.
Clasificación:

The truck was clean and it ran fine however the drivers side mirror was loose and unable to hold adjustments. Given the truck i consider this a significant safety hazard.

tyler L.
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Disgusting lot not well maintained couldn't find drop box

April B.
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The truck never came with a dolly and they charged me almost $160 for one. Still have heard nothing back. Will never use this location again. Terrible customer service.

Sally M.
Clasificación:

El cliente no dejó un comentario.

Krista C.
Clasificación:

El cliente no dejó un comentario.

Frank B.
Clasificación:

El cliente no dejó un comentario.

Harrison S.
Clasificación:

Went to the uhaul of rogue valley and it just was not a good experience all around with having uhaul for a first time. Tire blow out. Signal lighting stopped working. Poor customer service.

Bradford H.
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El cliente no dejó un comentario.

KATHRYN P.
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El cliente no dejó un comentario.

Stephen C.
Clasificación:

Nothing. Awesome.

Vince V.
Clasificación:

some one needs to be present

kimberly K.
Clasificación:

El cliente no dejó un comentario.

Peggy R.
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El cliente no dejó un comentario.

Lauren M.
Clasificación:

Check the vehicle for damage—the fuel line was cut which cost me $105 extra in gas, and it cost me a day of work since I had to take an extra day off work to transport my uhaul since roadside assistance didn't have the right tools to repair it. All in all, the damage on the uhaul cost me $340 total, which is the cost of the gas plus the cost of a day of work lost. I would not want the next customer to lose this much additional money.

BRENNON S.
Clasificación:

Convenient drop off location with immediate and professional service. Literally only took a few minutes to process the drop off and I was on my way.

Anthony C.
Clasificación:

Very satisfied. Chevelle was courteous and helpful.

Ronald G F.
Clasificación:

El cliente no dejó un comentario.

Russell R.
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El cliente no dejó un comentario.

jesus G.
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El cliente no dejó un comentario.

Heather O.
Clasificación:

It was a old car lot

Elizabeth K.
Clasificación:

Very friendly and helpful. Called and checked in the day before as well.

Jeff T.
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El cliente no dejó un comentario.

Steven O.
Clasificación:

The establishment was dirty crowded and felt unsafe just being there. However the young man that helped us was extremely courteous. He kept apologizing for the old beat up trailer we had to take. The only one they had even though I had reserved several weeks in advance and uhaul changed my pickup location 3 days before pickup date

kimberly H.
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El cliente no dejó un comentario.

John D.
Clasificación:

I was billed for twelve unreturned pads when I in fact returned not only all twelve but unopened in original packaging.

Michael C.
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El cliente no dejó un comentario.

Jerry G.
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El cliente no dejó un comentario.

Gabrielle C.
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El cliente no dejó un comentario.

Sara A.
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El cliente no dejó un comentario.

Ronald P.
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Phone number to Customer service who can help with u haul app checkout when getting picking up truck

Nicholas F.
Clasificación:

El cliente no dejó un comentario.

MICHELLE F.
Clasificación:

The location is easy enough to find, however the office is literally surrounded by dirty cars that clearly have not moved in a long, long time. The young woman checking me in was nice, and polite. However, I would of appreciated a walk through of the van I was renting. Instead, she pointed to her right,and said the van would be "over there." The van had zero decals identifing it as a uhaul. It had chalk numbers in a window, which served as the only indication it was indeed the unit I rented. It drove great.

Frank B.
Clasificación:

El cliente no dejó un comentario.

Ronald H.
Clasificación:

El cliente no dejó un comentario.

Ronald T.
Clasificación:

El cliente no dejó un comentario.

MARK S.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Madison H.
Clasificación:

El cliente no dejó un comentario.

Dennis H.
Clasificación:

El cliente no dejó un comentario.

kevin G.
Clasificación:

very nice!

Fox M.
Clasificación:

Sleazy second hand car dealership doing this as a side hustle. About as scummy looking as Uhaul itself is

Rosalie E.
Clasificación:

Chevelle's location is convenient for me.

Kelly E.
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El cliente no dejó un comentario.

alieigh S.
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El cliente no dejó un comentario.

Emily H.
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FILTHY. However, the young woman was very pleasant.

Zachariah M.
Clasificación:

U-Haul app was not as easy to use as expected.

Billi M.
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El cliente no dejó un comentario.

Ronald A.
Clasificación:

El cliente no dejó un comentario.

Robert R.
Clasificación:

El cliente no dejó un comentario.

Jerimiah N.
Clasificación:

El cliente no dejó un comentario.

Abigail R.
Clasificación:

El cliente no dejó un comentario.

Michael Z.
Clasificación:

Why did I get charged $5 for a cleaning fee when you send it out dirty. First time renting at this location and unfortunately I won't be back.

Josh G.
Clasificación:

Rental was super easy and staff was very friendly.

Thaen S.
Clasificación:

El cliente no dejó un comentario.

Robert K.
Clasificación:

Difficult access to location when new to this area/city. On one-way street and barely visible signs or U-haul signs/vehicles. Employees did excellent intake job, helpful, courtiess, accommodating. Made search for location worth effort.

Jeremy P.
Clasificación:

very helpful

Ray S.
Clasificación:

El cliente no dejó un comentario.

Michelle H.
Clasificación:

This was NOT where we reserved the truck to be. I was dropped off at my original location and then found out there was no truck, even tho I had reserved it weeks ago, confirmed it, and arrived 45 minutes before my scheduled time. Will not use U-Haul again.

Todd M.
Clasificación:

El cliente no dejó un comentario.

Christopher G.
Clasificación:

El cliente no dejó un comentario.

Jeffery K.
Clasificación:

El cliente no dejó un comentario.

KAMIL K.
Clasificación:

It was closed during business hours

Melissa L.
Clasificación:

El cliente no dejó un comentario.

Robert K.
Clasificación:

Everything went fine

Carol P.
Clasificación:

1. Have the person be on location at the reserved time. 2. The equipment was filthy, and the running lights didn't work. Which we found out after we were on the road. 3. The representative did not provide any information about how to use the auto transporter. He just asked if I had towed a car before. 4. The two people in the office seemed more interested in their cell phones, than my business. I won't do business with them again, nor will I suggest them to anyone.

ken H.
Clasificación:

El cliente no dejó un comentario.

Mitchell C.
Clasificación:

El cliente no dejó un comentario.

Melissa E.
Clasificación:

They apparently do not properly keep track of the mileage/gas on their vehicles. I rented a truck for a quick move job of a few items. I was told the tank was full before I left. It wasn't. I was then also charged for 25 miles more than what I drove. Needless to say, I'm not a happy customer.

Martin S.
Clasificación:

The lights didn't work, the trailer was old and run down and then to top it off, I went to return the trailer (actually later than agreed) and no one was there...I had to simply drop the trailer and go...that was around 9:30am on a Friday...I called the main # for U Haul to let them know the trailer was back.

Richard R.
Clasificación:

This site was a last minute alternate due to a family problem at the originally designated site. Chevelles was, uh, just so so. When we got there the owner was away for quite a while and we waited and waited. The truck we rented was fine.

Kenn B.
Clasificación:

El cliente no dejó un comentario.

Chris B.
Clasificación:

El cliente no dejó un comentario.

Alisa S.
Clasificación:

El cliente no dejó un comentario.

Jon W.
Clasificación:

El cliente no dejó un comentario.

Cindy P.
Clasificación:

The clerk was very, very nice and helpful. The site is near the post office and big trucks are parked there, but the office is hidden amongst cars across the street.

Lori A.
Clasificación:

The young man who helped was very nice. The facility was run down and not very organized

DAMEND E.
Clasificación:

El cliente no dejó un comentario.

Scott C.
Clasificación:

Technician was friendly, professional and committed to the best customer service. Was very nice, and helpful..

Patti M.
Clasificación:

First, I was told to go to a different lot, then I got there and had to go to a very unlit lot at the Medford post office to pick the truck up. The actual auto business is unkempt. I was told numerous things that ended up not being so and was very unhappy about that.

Jake R.
Clasificación:

I did not ask for equiptment, but I was charged anyway. Perhaps I made a mistake ordering but the employee did not go over any form of checklist to make sure we we're on the same page about things. Also did receive the correct contract upon recovering the truck.

Geoff W.
Clasificación:

El cliente no dejó un comentario.

Jeffrey W D.
Clasificación:

El cliente no dejó un comentario.

Jerry W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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