I picked up my U-haul trucjk and the gas gauge was at 1/4 full tank. The person said it was at 1/4 full at the register. I returned the truck with the tank just above 1/4 full. The gauge on the truck does not have 1/8s. I was charged for 4 gallons of full. I am not satisfied with overall customer service at this location. When I dropped off the truck I was asked to park the truck and no personal check the truck. The final receipt came 1 day after drop off.Steven C.
Himalayan Grocery Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mechanicsburg, PA 17050
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Look for another place. The owner refuse to provide back our deposit. He just received the keys and let us know to go back 3 hours away to get the deposit. After calling the costumer service line. 25 minutes later. And after me asking him to check on the truck and milage. He did it. He was rude and mad. He was the owner. He wanted to kept the money. Thinking that we were not Americans! And we did not speak English. It took me more then 1 1/2 to get part of the deposit. He did not provide me with a printed receipt. The whole experience was awful. How many customer had to go through the same situation? He just wanted to keep the money.Victoria S.
I will never go here again. It's a grocery store. I was an hour late for my pick up, I called said I eas still coming. "Ok" was the answer. Then I'm told that I'm late and I might not get it. I said you have about 8 trucks out there. Instead of getting it for the full 6 hrs he shortened it to four. Ok fair enough, I eas late. But I wish I went to a uhaul store. I didn't sign any paperwork.he didn't take me to the truck. His grocery store phone and personal phones were ringing. He gave me the key. I had to go find the right truck. It was dirty and an old 15ft truck that rattled had no get up and go and was so loud. I tried to fill the gas to "5/8" upon return well it didn't work out well I ended up filling it because the needle didn't show the accurate amount until I started the truck. So I filled it. No receipt when I returned it "I will email it" he was too busy in the store with grocery customers. I received the email only after calling that I didn't get it. "My computer printer was down" he sent a few screen shots from his cell phone. It's just not a professional place. Never again. I'll go to Penske next time.DEBORAH S.
When dropping off the trailer there was no one available to help take the trailer off the vehicle. We were able to do it, but it was very heavy and difficult.James S.
Great staff.HOPE F.