Very poor customer service
KHALED M
I-81 Travel Plaza
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Max Meadows, VA 24360
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Great customer service!
JODY SMy appointment was at 8:30am, but the office opened 9:00am, so that I had to wait for 30 minutes.
Masayuki FI would NOT recommend using the U-Haul app. My phone didn't get good service at the location, but even when the service was okay, the app was terrible. It is NOT user friendly. My 25 year old daughter even had a hard time with it. The truck was very nice, though. Clean and in good working order.
Rachel WI had originally requested picking up the truck at a different location that apparently had three reservations for its two 26' trucks. Just one hour before my pick up time I received a text that my pick up location was switched to Max Meadows, which is 37 miles away from the requested location. Arranging a ride to the new location took many hours, which delayed loading until the evening and departure until the next day. As a result, I had to cancel my Load Share agreement with U-Haul. The staff at the Max Meadows location were very friendly and professional.
Cameron P