The experience was pretty easy. The cabin was dirty and smelled of smoke though.Jennifer F.
Deans Northtown Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mankato, MN 56001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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They rented me a car dolly that was missing the right tail light. Not broken, completely missing. I would have cancelled but the vehicle I purchased and had to haul with this would have sold to someone else so I just crossed my fingers I wouldn't get in an accident or get pulled over and given a ticket.Brandon M.
Was suppose to pick up at 9:00 place wasn't open when I got there. Sat and waited. Place didn't open till 9:20. Place looks like a hoarder lives there. Old house. Dirty. Not handicap accessible. Very non-professional building. Old pizza boxes and junk everywhere. Truck was not ready. Truck was never cleaned. Truck was never backed out. No walk around with the agent. Told me half a tank in gas but that was a lie. Needle was past half tank empty. Obviously they never checked. Hell she didn't seem to even acknowledge me or the fact that she was late. Felt like she was doing me a service. I reserved a 20 footer ended with a 26 footer. Charged more, cost me more in gas. U-Haul never once offered me a break in price. This is classic bait and switch and highly unethical. I will never rent from U-Haul Again! Shame on a once great company.JAY F.
The lady who helped me the second day I had the truck was so nice and understanding. Best customer service rep met.Diante J.
The alignment in the truck was so bad. We couldn't go above 50-55 mph due to it shaking violently. This literally caused us to cut our trip in half and stay in Rapid City,SD because it was taking so long. The engine light came on. We were NOT notified that upon pick up we were not going to be provided with an appliance Dolly or moving blankets as requested so we didn't have either item which made moving that much more difficult and my deceased mothers China hutch now has small gouges in it due to no moving blankets even though we were oh so careful with it. I'm not sure why uhaul had us pick up from this location instead of the Madison Avenue location as Madison Avenue appeared to have an overflowing lot of trucks!Shelley S.