The truck that I rented had an issue with the key cylinder. When I was at my destination, I had to call the store letting them know that I could not start the truck. The person who answered the phone clearly knew about the issue as I was instructed to "just jiggle the key". To their credit, this did address the issue, but this should not have been an issue as the vehicle should not be going out where the renter has to be instructed on the special trick to get the vehicle started.
Alquiler de remolques y remolcado en Manassas Park, VA en U-Haul Moving & Storage of Manassas Park
¿Te mudas de o a Manassas Park, VA? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Manassas Park, VA 20111 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Manassas Park, VA
Remolques de carga
Los remolques de carga en Manassas Park, VA son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Manassas Park!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Manassas Park, VA 20111. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Manassas Park proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Manassas Park, VA y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Manassas Park, VA en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Nice personas on desk
The employee who checked me in didn't cover her nose with her face mask. She drove the truck from the back to the front and assured me that the gas tank was full. I drove it 117 miles. I put 18 gallons of gas in it which was very odd. I saw that the gas guage went past where it was when I picked it up. I mentioned this to the employee who checked me out when I returned the truck later in the day. He didn't seem interested. Not happy. Probably won't be back.
Have a mechanic at location to do Safety checks on Vehicles before they are release .
To much paper work that is a waste. Changing to all digital would save you money on paper expenses. Just give a copy to the people who ask for it.
I have no suggestions at this time. I am very pleased with the customer service.
Just as smooth as the pickup!!!
Ease of pickup and dropoff
When brought the truck back I had a full box a wrapping paper but because I didn't still have the receipt on my phone you all wouldn't give me my money back it hadn't even been open I was tired so just toke the loss the box said uhaul u could have also looked under my name but know to never do again trust your words
The manager was on site. She wasn't polite at all perhaps rude. Knowing that my plan to rent the uhaul 15 feet is for the moving purpose. All was planned with helper ready. I came at 10 AM to pick up the truck which was booked online. One lady was helping me saying your your truck is not here yet. Then the manager over from the next desk said to me sir we don't know when the truck will be ready, mentioned to me that might be 3-4 pm if we ever got the truck back. I was so dissapointed when I heard what she said. I asked her if the truck comes that late then I probably won't need the truck by that time frame or even next day. Then I asked her if the truck comes that late will I be able to cancel the rental. She said to me that I can cancel anytime I want to just let them know. I was kind of upset but I was able to keep my cool and left the rental office. At 10:15, I received a text saying the truck is ready at the same place I just was 15 mins ago. I came back and got my truck. Now the problem is how could it happened in the 15 mins, this telling me the manager there didn't do her job right. I almost cancelled my book and go with another company. At the end, thankfully I got my rental truck to hauled my move. Beside that the experience at the office was suck. It seems to my they don't value their customers and care about people especially when they on their moving day.
My experience at the Manassas Park, VA Uhaul location was outstanding. My truck was clean and the check in/out process was smooth. Management was very accommodating and the customer service representatives were very knowledgeable. The guy who does the hitch installations was even helpful. A++ rating! #superb
Drop-off at Manassas Park was smooth and very quick. There are gas stations across the street with high canopies so no worry about bumping into anything with a high profile vehicle.
Excellent customer service, the staff was nice and friendly. I don't recall the names but two ladies and one young gentleman should be recognized for their kindness and hard work
I would not recommend UHaul to anyone. There must have been an issue when the fourth truck was entered in the system because the reported starting mileage was inaccurate. I have made two attempts to dispute the mileage by contacting the "gm" email address from the invoice and have not received a response from either. I also contacted the originating location and was promised a call back but have not hear from that location either. This is poor customer service/issue resolution. I am sorely disappointed and will not use UHaul again.
This is the first time in a long time that I've been able to rent a car trailer (U-Haul speak, Auto Transport), and I couldn't recommend them more. Easy loading, a fold down fender so I could get in and out, nice condition, I wish I could buy it from them. The Manassas location is set up for service and they are all friendly.
the driver and passenger seats had full of animal hairs and was not vacuumed and cleaned.
Not having your customer waiting in line for 10 minutes while the representative is on the phone
Everything was wonderful
The website wouldn't log in my mileage correctly and I couldn't turn in the van after hours. I had to call road side assistance because there isn't an after hours customer service number.
Especially the employee Mr. Necessary was outstanding, very helpful and friendly!!!!
The staff is excellent and very very helpful!
Clark was knowledgeable and efficient
The people were excellent especially the guy who checked the vehicle upon return however the van smelled like goats and sheep. Don't know if the previous renter used it to transport animals but it smelled awful. Vehicle must be clean and sprayed into to remove awful smells