I called to confirm a truck pickup for later that day and I was hung up on. I had to call back and explain that I was picking a truck up later that day. He explained they don't have pickup trucks for rent. I further explained my reservation was for a 15 foot truck and he then decided to help me.TAMMY C.
Trailer Rental & Towing in Lubbock, TX at Jackie's Automotive
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lubbock, TX 79407
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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I had to check in twice in order to get the truck... so I did it via mobile and in person.... the customer rep was a little rude as wellKaneshia H.
Very helpful showed me how everything worked real friendlyBENNY C.
Better lighting, more paved area for drop offRICKY E.
We went to this location because they had the size trailer we needed. Original location did not. They do not have a huge selection of equipment. That's fine. They had what we needed. We were taken care of quickly and safely.Jeffry B.
Very friendly and no hassle process. Thanks!COLEMAN J.
Customer service. The experience was easy but the gentleman working was not friendly.Cassandra E.
Jackie's Automotive is the best place to rent from!!! They are always friendly and accommodating!!!Jo S.
Thank youKyle M.
I was not notified that the location would be closed and that I would have to check in and use the mobile self-checkout style transaction. This created a lot of confusion and wasted a lot of my time on hold as I was trying to figure out why the location was closed when I had a reservation. When this happens, the customer should be notified ahead of time and not left to guess what to do!Collin E.
Great experienceKelly S.
The owner was friendly and helpful; brilliant all the way around!Joseph H.
All good !DANNY K.
The counter person is a little stiff necked, not very welcoming.Nancy L.
Mobile check-in was clunky. App required additional information after I was already at pickup that wasn't readily available.Michael M.
Absolutely nothing! The truck was ready when I went to pick it up, and was easy to drop off after hours. Thank you Jackie for making this transaction smooth as silk!Cindy T.
The pick-up of the rental went smoothly, as did the trailer return. Verifying the return online was simple and easy.Katherine S.
Great service! Friendly and efficient.Stephen C.
The location was convenient and the agent was helpful and quickly checked in the equipment. I was in and out fast.Tim J.
Excellent costumer service and friendly staff.urie S.
We asked for, and were charged for, a furniture dolly, but we did not get one. If they did not have one to rent to us, seems like there should have been a way to note that on our charges.Dawn P.
Unfriendly and rudeTOM R.
Very friendly, great service.JOSEPH B.
Went very smooth. However, I was lead to believe via the web reservation I would be able to get boxes and blankets. The assigned pickup location had neither. Had to confirm I was not charged since they were added to my cart when I made the reservation. With that said, the location was a very good experience.David D.
Found the prices was very high for 2 hours of rentalLori M.