The drive went well until the last two hrs when the check engine light came on. I hope you get that fixed.Stephanie S.
PAK Friends Corporation
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lithia Springs, GA 30122
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- 4.0 Average Customer Rating
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The owner was trying to over charge us for mileage we didn't use and was causing problems I was there for a hour trying to return the truck it wanted us to also fill up the entire tank when we didn't get the truck on fulldestinee H.
Girl on duty was not familiar at all with truck rental and gave us the wrong truck. Truck engine light was on when we picked it up and stayed on entire trip. We ordered 12 furniture pads which were not provided. I had several pieces of furniture badly scratched because of it. Worse movi g experience ever!! However, the Uhaul customer service personnel were very efficient, helpful, kind and took care of our needs.James C.
I arrived at 12:25 for a 12:30 rental. The young lady behind the counter had no idea what she was doing as far as the check-in process is concerned. The app also did not work, as I was attempting a truck share rental. I was on hold for, literally, 45 minutes waiting on customer service to help guide me through the process of checking in on the app. Once I got a hold of customer service and completed the check-in FOR THE LOCATION (I personally used their computer to complete the check-in process), I was finally able to leave well over an hour after I arrived. Additionally, I did not receive the dolly that I rented.james G.
Never seen me there again, it was a lot of young boys there and I felt so uncomfortable and the professional service was very poor the young man didn't approach me at all just pointed for me to park the truck in that field he was doing something to a car and didn't check it out, but this morning I get an email from them with a receipt being charged to me.Deanette E.