It took me about 40 minutes to get the truck using the app
FAISAL E.
The Printing Machine
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Liberty, SC 29657
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The process of getting key when pick up place is closed it took 3 people and 3 phones and a hour and 1/2 to go thru process to un lock truck it suck
judy N.I was told it was $39.95 to rent the truck and I was not told about the hidden fees, such as the gas fee or insurance. I will never rent a u-haul truck again. You shouldn't have to pay nearly $200 to rent a truck for 22 hours.
Angel W.Pickup process was ridiculous with U-Haul itself. I called in to reserve it and gave my information etc. only to have to get there at 6pm and go through everything again online. Then had to wait forever to get it approved and for them to call someone to basically say can they use that person as a contact. I didn't get to leave with the U-Haul until 6:45pm. Waste of time and ridiculous protocol.
James S.Your app takes a long time, is confusing if you don't read carefully and closely. The app pick up gives a lot of fees but don't under line then as important, it's more like a cliff note. I went over I'm my mileage by a couple miles. So you charge me a 20 dollar difference. And I gave a second card then the one I first used. You charge me the bill twice so a close to 90 dollar bill you charged me closer to 200. You need to rework your new app and fix it. You can't expect people to be at a location on time, the app take 30 minutes to complete and by then your late, that didn't happen to me but it could very easy do to poor design. The concept is great but you need a update before I would EVER do this again. Very irritating when you on a time crunch and you see you can get late fees after the fact. Need better system software and more communications on time delays and late fees. I would never use the app again unless fix. And I'm talking bad about it till then. I didn't like the process to the point of switching companies and next move. Once again fix issues I'll use you again but till then no.
Calvin H.