Great Customer Service!judy T.
Trailer Rental & Towing in Lexington, NC at Roys Enterprise
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Lexington, NC 27292
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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It was great experience-The staff was kind, considerate helpful Couldn't ask for anything more- I have to borrow a trailer next week so I'll be back.Kieth W.
Very satisfied!!!LORRAINE F.
Well I would say you would like to have a hand truck on the truck everything else was fineann C.
I still haven't received my hold money back yet and it's been 3 days.Randy P.
We booked and paid for a2 day rental. After the first day of having the rental Roy, the owner maybe, called us saying our u-haul was now in "the red" in his system and he didn't want to be cussed out by the next people coming to rent it and for us to bring it back right away. Our U-haul was not in "the red" we have receipts and copy's where we paid for 2 whole days. He kept insisting we must have changed our reservations ect. We did not. He double book our u-haul and tried to force us to return it a whole day early so he wouldn't be inconvenienced. I then had to sit on hold for 45min jus to confirm I truly had my u-haul for another day. This was absolutely absurd behavior. He tried to intimidate us and trick us in returning early. I will never use this location again!Richard H.
Great place to rent uhaul, very friendly and professional people,!..Jason W.
Always great friendly staff and service.Jenine F.
I was surprised of the cost difference 3 weeks ago it was 129.00 yesterday it was 185.00 which he did come down to 160.00 but 30.00 higher for the same trailer and return destination I'm not happy at allJeffrey M.
These folks are top shelf !!! Excellent experience. I will be going back to this location.TOM W.
Explain the entire contract to the customer before taking payment. I got charged $40 extra about 2 weeks AFTER I dropped the vehicle back off at the store. I dropped the vehicle off before the due date. I didn't get an email or any type of notification explaining what the extra charge was for. I've contacted the store to ask about the additional charge and they are unsure of what it was for and unable to give me a refund. This makes no sense. On top of that, despite not getting the vehicle off the lot until around 11:30 AM, the due date was still set for 10 AM the next day. I will never be using U-haul services again. If I could rate 0 starts I would.Dawn D.
The trailer I was getting had a burned out tail light. Roy drove 30 miles away and picked up another one and delivered it to my house and helped me hook it up. Unbelievable Service! I was very happy and got where I needed to go on time thanks to Roy and his team.Michael E.
Nothing they are awsomeLinda B.
Roy and the Team always take care of my moving needs. First Classs!John S.
Roy's is the bestJimmy B.
10/10. Super helpful, great staff, and made the move so much easier.Gregory J.
Great experience overall from rental to price and the truck itself.james S.
Exceptional employee and courteous servicePatricia G.
Customer service was top priority. I had trouble with online order, but gentleman at store helped me get equipment anyway. He definately went above and beyond normal and it was greatly appreciated.heidi W.
Customer service was great and the gentleman running the counter was extremely helpful. The gentleman who hooked us up to the trailer was new and still needed help in learning.Judith L.
Even thing was good even one was nice will tell all my friends and family if they need a U Haul they should come and get one from you.Nancy B.
Excellent, don't change anything.Scott W.
Don't see anything that needs Improving. I have always used Roy's Uhaul quite a few times they're always nice courtesy and I have recommended them to several people.Frank D.
Great customer service!bridgette V.