App issues and delayed pick up by 1.5 hours.
KEVIN J
Lewisville Beverages Shell
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lewisville, TX 75067
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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While pickup went smoothly, the fact that this location does not have anyone on-site who could assist customers when needed is a definite drawback. We were transferred to this location from the one we had selected because a truck ended up not being available at the location we originally selected over a month ahead of time. It seems pointless to select a location with good reviews if you can get transferred regardless of how much preplanning you do.
Sylvia JI intentionally reserved a specific pickup location and addons such as moving blankets. My pickup location was changed without my consent. None of the reserved addons were available as they were "given to someone else". I had to follow a procedure over the phone to get my truck, which I was trying to avoid given my requested and reserved pickup location which was an actual uhaul location. I had to rent the blankets and dolly on a separate bill from my truck rental. This caused the drop off location to be unable to accept my return despite my asking the in-store employee to specifically arrange it as such. Then I was charged double for the blankets, etc. without any explanation. This entire experience was frustrating, my time was wasted, I was overcharged, and I will never use uhaul again. The way your entire service works needs an overhaul.
Christopher PIt is necessary to have a Public Storage person on site during business hours.
mariza sKyle was awesome. Helped with checkout process
Navaneeth V