Drop off was contactless. It was my first time returning a truck this way. Getting the app to watch the video involved a learning curve taking my own photos, but overall it was quick and easy.
BROCK L
Hall Of Framers
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Lakewood, WA 98499
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The dealers directions for the key location was wrong, they did not answer their phones. And then public storage customer service had us on hold on the phone for at least 35 minutes to HANG UP in our face. The chat customer service rep would not give me what I wanted the most which was to cancel the transaction and refund because I no longer had trust in either party ( Hall of Farmers Construction or U-Haul) because my money was immediately taken out of my account before keys were in my possession. This is not my first time renting a U-Haul but this experience has by far been the most difficult, frustrating and overall upsetting time I have ever had. Upon returning the truck— the app crashed and I wasn’t allowed to take pictures to upload of the condition of the returned truck. However I still took pictures on my own device because again of the lack of trust.
Deyonnie WI had a bad experience with the truck and this company. The people wasn’t there in the office (NEVER !!!) This experience was just terrible!!! The truck was dirty!! There was no gas in the truck!! And to say I was overcharged is an understatement!!
Curtis L👍excellent service, thank you!
Yanying CPerfect!
Kirill G