Excellent customer service!
Louise M.
Trailer Rental & Towing in Lacey, WA at Lacey Express Storage LLC
(Distribuidor de U-Haul del vecindario)
5200 Lacey Blvd SE
Lacey,
WA
98503
Services at this Location:
Contáctanos
5200 Lacey Blvd SELacey, WA 98503
Services at this Location:
Horario
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 10 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Lacey, WA 98503
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Very smooth process
Darrell M.- Rating:
- 5.0
I've used this location every time I need a truck or to move and I wouldn't have it any other way. The guy there is awesome and I send everyone there.
Charles L.- Rating:
- 5.0
The gentleman who works there is very nice helpful and friendly this is the third time renting a truck from this location which was recommended by my kids as they have rented from this location as well. I obviously since this was my third time renting from this location I will continue to do so as long as this gentleman is there. He makes this rental process very easy and simple.
Brandyn C.- Rating:
- 5.0
In and out , fast customer service, very polite!
Mary M.- Rating:
- 5.0
Very sweet representative & an even sweeter pup. Rep made the entire process painless and anxiety free despite having to do my first solo move.
Courtney B.- Rating:
- 4.0
The inside was very well kept, allowed for social distancing, and the gentleman that helped me was really kind and helpful!
Shannon Y.- Rating:
- 5.0
The young man behind the counter was very kind and helpful
Renee T.- Rating:
- 5.0
Give the local person here a raise. Really friendly and helpful. Thanks
Conor J.- Rating:
- 5.0
Outstanding Chev pickup vehicle...couldn't ask for better service!
Dennis C.- Rating:
- 5.0
Thank very much , a wonderful experience as usual
Gregory S.- Rating:
- 4.0
Pickup truck was really nice and almost brand new. Cant say it was cleaned or anything, but who cares. Nice counter service, easy, no complaints.
Stephen C.- Rating:
- 4.0
Check in using the app took 1 hour. On hold with customer service 20 minutes. App would not work, customer service was confused. My phone is an android and couldn't not get past taking photo of ID. Eventually used an iphone, had to make setting changes in the phone to get it to work. Got the truck with 3/4 tank of gas, returned with over 1/2 but was charged over $40 for gas.
Doug H.- Rating:
- 3.0
Small parking area for customers. Parking area for rental vehicles also not very well marked, rather haphazard on the street. Quick check-in due to online check-in the night before. Also quick drop-off.
JAMES N.- Rating:
- 5.0
Thanks again for a good experience.
JACK R.- Rating:
- 5.0
They were very. I would certainly use them again.
Tamara F.- Rating:
- 2.0
When I picked up my truck, none of the equipment I rented was inside. The location was closed at the time and we had to leave so I could not wait around for them to open to get our equipment.
Garrett L.- Rating:
- 4.0
Drivers seat was covered with dog hair and the seat had a lot of "Brown spots" where the dog sat There Dorito crumbs on the dash I spent 30 minutes cleaning the dog hair brown spots and vacuumed out the cap Thought person there would give me a discount or at least a thank you but no But I did not want my wife sitting on dog hair dog crap Tom Dickinson 3605619362 Have been a customer of Uhaul for at least 20 years
Thomas D.- Rating:
- 3.0
the Lacey uhaul was fine, however i had made arrangrments to pick up in seattle & do of in chehalis & last minute they told me i could not do that i would have to bring back to Seattle. that's why we chose Lacey.
Heather G.- Rating:
- 3.0
you ask a premium for a truck..no ramp,no tilt,no pwr locks,no cruise. i need at least 1 of these penske and budget has at least two options for less ill pass next time..and unlimited miles
Benjamin M.- Rating:
- 5.0
When a closer location was not available I received a call from UHaul to locate a different location for my needs. I'm thankful 5200 Lacey Blvd SE was available on short notice. Staff was very helpful and answered my questions. Very friendly staff.
Valarie A.- Rating:
- 5.0
Great equipment, easy to load the car but had to use a come along to get the car on the trailer and the loop you have in the middle was great. I will say the tiedown chains are not the greatest we had ones in the Air Force that could be attached then tightened up by turning a fitting, Slill it was much easier than I thought it would be.
Jaffe L.- Rating:
- 3.0
Its been a two day nightmare. I have spent over six hours on the phone with Uhaul. I was assured if the truck they recommended did not work I could exchange it. It did not work, I spent hours trying to exchange it on the phone with support and they gave up, assuring me I would be refunded, I have not been. Customer service told me to go to the location, I went there, the location told me to call customer service again, I did. Customer service said they didn't know why and said they would send someone to the location and get back to me in and hour, its been over an hour. My fridge has not ben used and I have spent more then 12 hours of the last 24 hours just trying to return the original truck and schedule another one.
Travis W.- Rating:
- 5.0
Great service from Ryan!
Loren S.- Rating:
- 5.0
This locations has friendly staff, an easy process, and fair rates for vehicle rental. Will use again :)
Sarah S.