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DAVID B.
Trailer Rental & Towing in Kennewick, WA at Clearwater Secure Storage
(Distribuidor de U-Haul del vecindario)
5010 W Clearwater Ave
Kennewick,
WA
99336
(E of clearwater & edison behind aarons furniture)
(E of clearwater & edison behind aarons furniture)
Servicios en esta ubicación:
Contáctanos
5010 W Clearwater AveKennewick, WA 99336
(E of clearwater & edison behind aarons furniture)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Kennewick, WA 99336
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 3.0
I wasn't told I would need an adaptor for the lights then the location didn't have it and I had to run to a couple different places to find it. Only thing it said on website I would need was ball hitch - never renting a trailer before I had no idea what I needed so it could have said that and saved about an hour of my time. Also I reserved for Walla Walla and then was called night before and was told I would have to drive an hour away to pick it up. If they didn't have them in Walla Walla why was I given three options where to pick up?? The whole experience cost me an extra 3 hours total - not the fault of the place i picked up at (though they could stock the adapters) but of the online system. So I don't have problem with either location but I definitely would NOT recommend uhaul online system to order a rental.
Aaron K.- Rating:
- 5.0
This is the second time I have rented a trailer from this location, it is clean and well maintained and the staff is very courteous. The only thing I would improve not referring to this location but U Haul should be able to order trucks or trailers to more convenient locations.
DAVID LYLE W.- Rating:
- 4.0
Attendant on site was friendly and helpful.
GREGORY G.- Rating:
- 5.0
Nice place, friendly service
DAVID B.- Rating:
- 1.0
Was billed for an extra day,and was never told anything. Never gave permission to bill my card again,they should not have my card information, will never use this location again.
ADRIAN B.- Rating:
- 1.0
The manager of the store nick martinez we went to was rude very unprofessional, treated us customers liked didn't matter he talked back to us the paying customers just because I was telling him that I had never been asked how many hours we were going to need the rental. When asked about a storage unit I told him I had reserved one online and he didn't care he said that didn't matter if he didn't have it the reservation I had was wrong, how are we supposed to know this when online it recommended we rent a storage at that location and got confirmation but yet he said that didn't matter. This needs to be reported to upper personnel we were treated so poorly
dolores M.- Rating:
- 4.0
Nick was very nice, store was neat and clean. Equipment was not in working order, he could not change a tail light so had to go with something different. Equipment should be inspected before it is made available on line.
VERNA S.- Rating:
- 4.0
Make sure the ball of the hitch is locked before driving car on trailer.
Kevin H.- Rating:
- 2.0
Was told by the employee to bring it back to the same place I picked up even though my return reservation was to a different location in the same road he said it wouldn't matter. Well surprise I got charged and extra 150 !!! 400 dollars to go from tri cities to Moses lake in a day !!! Recommend you go somewhere else
Matthew B.- Rating:
- 5.0
I couldn't ask for any better services..The gentleman I am working with, just so happened to arrive after hours,and he helped me out. Awesome....
Michael T.- Rating:
- 5.0
Young lady that opened the store was on time and very customer oriented. Got the paperwork finished up quickly and helped hook up the trailer. Was out in 15 minutes.
CHERYL B.- Rating:
- 2.0
Truck was blocked in by other uhaul trucks.
Russell H.- Rating:
- 3.0
Give equipment that is paid for
Micah B.- Rating:
- 4.0
It was very inconvenient that I had to drive 32 miles out of my way to pick up a trailer when I gave ample notice (1 week) only to find out that the only guarantee I had is that they would find 1 for me. If customer satisfaction is that important to you you should figure this issue out. Please feel free to call me if this is of real concern to you as I know I would make suggestions that would make sense to you!!!
DAVID LYLE W.- Rating:
- 4.0
This was not our original pick up site. We were contacted at 6:45 the night before and told he had to drive 60+ miles further away. I called uhaul and was able to get a closer location which I was told was not available He told me we would get $50 guaranteed reservation refund which we didn't The employee at pick up location was great and very efficient.
John H.- Rating:
- 1.0
Customer service was poor. The gentleman who was helping me was short with me and rude. The location was poorly mapped out and confusing. The female was great and helpful
RICHARD S.- Rating:
- 1.0
Worst experience ever. I made my reservations online. My pick up location was changed. My drop of location was changed. With both being changed, I drove almost an additional 2 hrs just to pick up and drop off. Rude customer service. Not sure if I will use uhaul again
Melody J.- Rating:
- 4.0
Service was great once I found them. Had to search out a person to help me.
Brent D.- Rating:
- 5.0
Check engine oil minute Engine maintenance light was on a
KYLE M.- Rating:
- 5.0
Nick was awesome excellent customer service he helped me with my reservation & again at check out thankyou we had great experience there
JEREMY R.- Rating:
- 3.0
Wear a mask
KURT TRYGVE S.- Rating:
- 3.0
I initially tried to use the contactless pick up via my normal web browser (safari) and could not get it to work. I contacted customer service and was told to download the app. I tried again with the app and it again would not let me upload a photo of my driver's license. I contacted customer service again and was told to use chrome to access my account. At this point I was at the Clearwater location for an hour trying to get my rental truck. I was able to access my truck with Chrome. I would not do a contactless truck pick up again as it added a lot of frustration after an already long day. I'm pretty tech savvy, so this cannot be an isolated incident. Something that is supposed to make my experience easier and safer was anything but. Everyone I spoke with was helpful, but not really able to do anything for me made for a terrible experience.
Ashley G.- Rating:
- 5.0
Good place. They make things easy and the best place in town.. thank you
Matthew H.- Rating:
- 5.0
Nick was great to work with
STACEY B.