The customer service has issues doing their jobs. They didn't have my reservation in the system when I showed up. They were not up front over the fees for the deposit. Also I reset the trip mileage in the truck I used before leaving the Uhaul location. I tracked the Mileage on my phone also. I was charged for more miles than I used. I was charged for 50 miles when the actual used milage was 45 miles.GEORGE D.
Trailer Rental & Towing in Joplin, MO at U-Haul Moving & Storage of Joplin
Joplin, MO 64801
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Joplin, MO 64801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent experience, placing reservation online to pickup to drop off was a smooth transition. We will use again and refer to friends/family.GEORGE L.
After hours online check in was a little confusing & time consuming. I would just recommend a more user friendly way to check in.LISA M.
truck was dirty inside including cigarette butt in back which I have pictures of. so much for inspection before sending truck out to customer. very disapointingEDWARD M.
Ryan was great ! Excellent service will use again very happy !RICHARD C.
Do a look over the truck with the customer for any previous damage before the customer leaves.MARTHA Z.
I used the 24/7 Truck Share, and my pick up process was not very smooth. - My truck was not where the map indicated it would be. - The truck was actually trapped in between two other trucks, and I had to have staff move the trucks out of my way. - I had an appliance dolly on my order, but it was not on the truck, so I had to get the staff to give me a dolly as well. The trucks were clean, but I did not enjoy the pick up process.Dallas S.
I has trouble with the self check-in. Not a fan pf the U-Haul App. The CSR that helped me was new(er). A few struggles to get me checked in and on my way.DARREN D.
Excellent customer service, friendly staffJose O.
More employees to shorten the wait timeMark A.
We didn't talk to anyone here. Even though the location said it was open, there were no representatives on location or in the office. We had to leave a note at drop off and call the customer service line to confirm.Melaine V.
Picked up my truck at 9am at 2pm got a call saying I was given the wrong truck and it was reported stolen. They did fix it but if I had been on the road it would have been a mess.JOHN B.
Took way too long to drop off, 2 guys working there were way too busy to promptly take care of customers.James Douglas S.
Only 2 working and had to take care of everything, took over 45 minutes to drop off a trailerJames Douglas S.
You can not charge customers for being an hour and a half late on their contract, which the employee at the store was supposed to change, but did not. Also they stopped answering the phones after 530 when they're open until 7. I've used Uhaul 10 times in my life, but I would rather die than use them again. You're just in the business of deep dicking people now apparently. I will use Jim Bobs house of trailers or Penske or literally any other service than deal with you guys again. I will tell anyone I know not to use you. Which all in all will make very little difference to you, but just know there will be someone out there that is trying to make you lose business at every single turn because you guys are greedy, disgusting fucks. I didn't even have the trailer half a day, when I could have literally rented it for 24 hours and not been for two days if I'd selected that on the site. The purpose I needed it for was delayed by another store and I tried to tell one of your employees this, but it didn't matter enough to change my reservation.JOSHUA S.
Staff are uninterested, not personable. Spent most of the time on the phone very short. Poor customer service.zack R.
Do a little more inspection on wipers and tires because I had a broken wipers blade on the Driver's side and the outer tire was bald right down the middle of of the tire On the Driver's side other than that I had no problemJEDIDIAH G.
The truck rented had a blinker that didn't work and was not filled with gas before I rented it. The guy employee behind the counter could care less if he was working or maybe he just didn't care.PATRICIA O.
Great stsff, excelent sdrviceLARRY F.
service was great so i have no complaintsROBIN E.
Was told if I used my debit card there would be no deposit.. well that was not true because there was a $200 deposit that held my card up for 4 days.. the rental was supposed to be $25 it ended up being $56 I had the truck for one hour.DANIELLE T.
Well I needed to rent a truck to go 3 miles down the road to pick up a TV and was told o had to have a credit card to rent a truck. If I would have known that I would have went to hertz or another moving company. Definitely lost my business thats for sureDavid W.
When someone orders a pickup truck, make sure it has a ball hitch. All of Joplin's locations didn't have a single ball hitch. So I'm out of $40 because I had to buy my own at Walmart. Also, $100 for a truck, for less than 100 miles is insane, and your guy tried to lie about me going over the mileage, I got pictures, bud. Trash crew.Zebulin C.
I had to sweep out the storage area before I could use it. The fuel level was NOT 3/4 of a tank as my contract showed, but 36 miles to EMPTY. Since they did not redo the contract, I did not get a fuel adjustment, as they said I would. The truck was not clean, like the photos and there were some body issues not noted by 'stickers'.RICKIE S.