Well on my recent Friday 4x8 enclosed trailer rental the trailer I was given looked to be damaged but was told it was ok... after driving away just a few moments the trailer began to shake violently and moved back and forth all over ... we had to drive extremely slow and not able to go faster than 25 mph... I was told this had been a one way drop off... i called them once i got stopped at the location we had to use this for...when I told them once I got back... the girl seemed to not care and uninterested.... once we drove back with trailer... I parked the trailer as far away as physically possible as I did not want anyone to get hurt in that death trap... I could not even disconnect it from the suv as the turn handle would not loosen... she did go and find me a pair of channelocks to loosen it... but no apology... no refund... nothing and Sunday when I had to rent another trailer to move a different item I spoke to the original guy who rented me that damaged trailer ... he has wondered why it was parked so far away... I hope no one else used that death trap on wheels
John L.
TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jamestown, NY 14701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Would be nice if you just had full tanks of gas to replace instead of trying to figure out how much to put in to replace what was used. Was charged for 3 gallons of gas when we did fill it back to a half tank
Deborah C.Great customer service. Had no issues. Truck and van were both clean and easy to drive. Would definitely recommend, and also will not hesitate to go to TA Auto next time I need a truck or van!
TRACEY S.Fast customer service friendly service great communication
michelle R.Great service quick in and out.
JON S.