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MARY A
Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Staff was super friendly helped me get on the road quickly . Great location
RICHARD GFriendly and helpful
DAVID LBest uhaul spot in the area won't go anywhere else
URIAH GWe reserved a vehicle tow trailer in person and we're told that we could not rent a tow dolly for the vehicle that we were towing with our SUV, which had a factory installed tow package and largest engine available, rated to tow twice the weight that we would be towing. We then specifically reserved a tow trailer with a winch, that we were told was on the lot. The next day we arrived and paid for it only to find that the trailer did NOT have a winch as the computer reflected... The vehicle that we were towing, which had always started, decided not to start, leaving us to figure out our own rope system to haul it onto the trailer. It was a very long day...
HOLLY AThe van appeared clean but had an overwhelming smell of vomit. I spend 20 minutes wiping down the cab but the smell was pervasive. I never did locate the cause of the odor.
ERIC DMake sure the truck is full of fuel!!
WILLIAM Gthe equipment is first rate, just like the customer service.....
Philip MProcess was easy and the people helpful.
Gary SI way car transport trailer from NY to texas
RUSSELL Rgood service, good equipment, good price, cant beat it, eh...
Philip MGood job thank you
chrisstoper jThe truck that was used cannot go over 40 miles an hour without it beginning to create a racket in the cab. The pounding at the back of the cab was so loud at 50 miles an hour could not have a conversation. The experience to get the actual rental using your app was the most frustrating thing I've ever had to do took me over an hour working with one of your customer service people, who was excellent by the way, but I would never use that app ever again.
Lawrence NAwesome customer service skills Harley was amazing
Amanda sThanks for the friendly and professional service.
Jeffrey CAs usual, everyone at TA Auto was very pleasant to deal with. I've been renting trailers from TA for about 2 years and have never had a problem. I would definitely recommend TA Auto to anyone.
Rory DNothing that I can think of.
Karel BFire staff for theft
Jaquetta AWe also hired two movers to help us move. They were exceptional.
ADDIE WNo one there.
Melanie MIt was great! Customer service was excellent and it was overall a very positive experience
Elizabeth MVery polite and helpful gentleman with understanding as well!! Again thank you for having amazing ppl work for you!!
Veronica WMake more room available for pulling in a big truck with a tow dolly attached. A larger area so that you can maneuver the vehicles, if there was a larger area I was not told and it was dark when I delivered or should say... returned a tow dolly, then return a uhaul truck the next day after unloading it. Other than that everything worked out fine polite and courteous people and I would definitely recommend this place to others and I have told other people about it and they have used this U-Haul site address
julie sExtraordinario servicio al cliente
Thomas BGo ahead and get a u haul from them.very happy with them.clean building.very nice people working there.I will rent from
DOUGLAS SSite was great women in office were very helpful and amazing to work with. But U-Haul site for mobile check in could be a little quicker
Joseph WWindows were not cleaned on inside so it made it a little difficult to drive with the sun glare on the window.
adam sU-Haul is charging me way too much (more than $1,200) for a $500 rental
Jose AThey were awesome upgraded us to bigger truck for free because size we wanted was not available
MATT WThe person from uhaul was friendly and professional and knowledgeable about the truck we rented and we will go back if we ever need a uhaul again. Service was great and the uhaul person knows what he was doing! Great guy and great company!
edward kAwesome experience. Great customer service.
Lonney LCouldn’t have done more. Nice drop off. Helpful.
linda eExtremely helpful attendant. She quickly did the paperwork and then helped hook-up the trailer.
Richard WWell on my recent Friday 4x8 enclosed trailer rental the trailer I was given looked to be damaged but was told it was ok... after driving away just a few moments the trailer began to shake violently and moved back and forth all over ... we had to drive extremely slow and not able to go faster than 25 mph... I was told this had been a one way drop off... i called them once i got stopped at the location we had to use this for...when I told them once I got back... the girl seemed to not care and uninterested.... once we drove back with trailer... I parked the trailer as far away as physically possible as I did not want anyone to get hurt in that death trap... I could not even disconnect it from the suv as the turn handle would not loosen... she did go and find me a pair of channelocks to loosen it... but no apology... no refund... nothing and Sunday when I had to rent another trailer to move a different item I spoke to the original guy who rented me that damaged trailer ... he has wondered why it was parked so far away... I hope no one else used that death trap on wheels
John LWould be nice if you just had full tanks of gas to replace instead of trying to figure out how much to put in to replace what was used. Was charged for 3 gallons of gas when we did fill it back to a half tank
Deborah CTim is the best! Highly professional, answered all questions, got right back to me when he wasn’t avail!
Linda DGreat customer service. Had no issues. Truck and van were both clean and easy to drive. Would definitely recommend, and also will not hesitate to go to TA Auto next time I need a truck or van!
TRACEY S