Customer did not leave a comment.Joe T.
Customer Reviews for TA Auto Repair Sale & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well on my recent Friday 4x8 enclosed trailer rental the trailer I was given looked to be damaged but was told it was ok... after driving away just a few moments the trailer began to shake violently and moved back and forth all over ... we had to drive extremely slow and not able to go faster than 25 mph... I was told this had been a one way drop off... i called them once i got stopped at the location we had to use this for...when I told them once I got back... the girl seemed to not care and uninterested.... once we drove back with trailer... I parked the trailer as far away as physically possible as I did not want anyone to get hurt in that death trap... I could not even disconnect it from the suv as the turn handle would not loosen... she did go and find me a pair of channelocks to loosen it... but no apology... no refund... nothing and Sunday when I had to rent another trailer to move a different item I spoke to the original guy who rented me that damaged trailer ... he has wondered why it was parked so far away... I hope no one else used that death trap on wheelsJohn L.
Would be nice if you just had full tanks of gas to replace instead of trying to figure out how much to put in to replace what was used. Was charged for 3 gallons of gas when we did fill it back to a half tankDeborah C.
Customer did not leave a comment.Lonney L.
Tim is the best! Highly professional, answered all questions, got right back to me when he wasn't avail!Linda D.
Customer did not leave a comment.PATRIZA D.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.JOSEPH Z.
Great customer service. Had no issues. Truck and van were both clean and easy to drive. Would definitely recommend, and also will not hesitate to go to TA Auto next time I need a truck or van!TRACEY S.
Customer did not leave a comment.cinava B.
Fast customer service friendly service great communicationmichelle R.
Customer did not leave a comment.DANIEL W.
Customer did not leave a comment.james M.
Customer did not leave a comment.JON P.
Customer did not leave a comment.Robert H.
Great service quick in and out.JON S.
I feel that I was over charged. And have proof.LAURA B.
Thank youdan H.
Great Customer Service.scott E.
Customer did not leave a comment.Jody J.
We needed to rent a U-Haul for the weekend but did not reserve it in advance. Ashley at TA Auto repair was creative and offered a suggestion to help solve our problem that we had not thought of. We appreciate her helping us out of a bind and we were able to finish what we needed to. Thank you! for caring!Michelle W.
Customer did not leave a comment.PAUL H.
Customer did not leave a comment.DESHAWN W.
Customer did not leave a comment.RICHARD F.
Customer did not leave a comment.Amber J.
I can't think of a single thing that can be improved. TA Auto is my go to place for all my trailer rental needs. The girls in the office are always happy and greet you with a smile..Rory D.
Customer did not leave a comment.JAY O.
Customer did not leave a comment.SCOTT S.
Don't give credit and debit information before job is done. I was charged before workers even got to my house. They were 10 min late but the workers were kind. They charge you money that wasn't discussed and when I asked for invoice for what I was charged never received it. WILL NEVER GO TO THEM AGAIN NOR ENCOURAGE ANYONE TO GO TO THEM!!!!!!!😡MEGAN W.
Customer did not leave a comment.IRMA V.
Very friendly and efficient.Richard H.
Customer did not leave a comment.STEVENK H.
Customer did not leave a comment.Jody C.
Customer did not leave a comment.rich M.
The staff was very courteous and helpful, I will definitely rent from this this U-Hauls location in the future.Julie S.
Easy drop offScott S.
Customer did not leave a comment.josh A.
Customer did not leave a comment.Lori C.
Customer did not leave a comment.Christine T.
My equipment was just sitting by the road and where it could be easily damaged by anyone. Upon returning my equipment I was charged a fee for tailgate being scratched. This definitely was not done during my time with it. Plus I paid extra for insurance.Bryan M.
Customer did not leave a comment.Robert C.
Its nice having such nine rentals avaliable in our area. The lady that took care of my truck rental was very nice and very helpful. Thank youJEFFREY J.
Customer did not leave a comment.BECKY S.
Customer did not leave a comment.Everett C.
Customer did not leave a comment.
Continue good serviceAllan G.
Customer did not leave a comment.Kitty K.
Customer did not leave a comment.DEZ L.
Nothing. The trip back we lost the taillights on the trailer. Fortunately we arrived home safely. Thank youLinda S.
The back of the truck was pretty dusty and dirty, could have been cleaner. Think they need to hose them out.PATTY R.
Nothing to improve. The lady in the office was very nice and went over everything about our rental.JEFFREY J.
Can't think of anythingANTHONY D.
Continue being good neighborBRENDABOWEN W.
Customer did not leave a comment.Jillian D.
Customer did not leave a comment.JAMAR S.
Keep up the good work ur doingMike G.
I think I had the wring size truckANN F.
Customer did not leave a comment.RHONDA K.
I recommend your business to someone that's going to move themselvesYvonne W.
all was wellDARIN B.
Customer did not leave a comment.RONALD J.
Customer did not leave a comment.stu O.
Inside of the cab should be cleaned prior to new customerScott L.
Equipment available as reserved. Helpful, friendly, made sure equipment was hooked up safely.Thomas B.
Maybe have a couple employees there to help customers instead of just one trying to deal with the paperwork, equipping, and cleaning off the trucks all by themselves. Especially on days where there are a lot of reservations first thing.JULIE F.
Driver was great. Needed help fast & good. 2nd guy was late and too chatty about the wrong things. I'll use you and the driver again. Thank you ta auto. 10/10Amra C.
Great team, great service!DAVID N.
Great Service. Thank you!!DANA G.
Customer did not leave a comment.Olivia P.
Customer did not leave a comment.Brian G.
Customer did not leave a comment.frank M.
The employees are always helpful and courteous. I always use TA Auto for my Uhaul needs and would recommend them to everyone.Tiffany J.
Customer did not leave a comment.CRAIG P.
Customer did not leave a comment.Rory D.
Customer did not leave a comment.Paul S.
Customer did not leave a comment.John N.
Customer did not leave a comment.George J M.
Customer did not leave a comment.paul M.
Customer did not leave a comment.DON K.
Customer did not leave a comment.Tim F.
They had what I needed and when I needed Great serviceJOHN L.
Nothing everything was perfect customer service was excellentRICH T.
Customer did not leave a comment.JIM L.
Customer did not leave a comment.terence Y.
Very friendly and professional service. I have rented from this location several times now and they consistently offer a great service and reliable equipment.Richard K.
Customer did not leave a comment.Kerry T.
Very courteous and quick.Jasmine L.
Called the morning that we needed a truck and they were quick to accommodate us. Customer service was excellent!!MARKCLARENCE O.
Customer did not leave a comment.Michael C.
Great experience,highly recommend this place highlyTODD A.
Chrissy at this location went above and beyond to help resolve the issue with the wrong truck number having been given to me.MARKRICHARD J.
Nothing excellent from start to finish .. I have used this location multiple timesSTEPHENF T.
Customer did not leave a comment.Joe H.
Customer did not leave a comment.Roger S.
Grade A serviceJacob H.
Customer did not leave a comment.Lasean A.
Customer did not leave a comment.Vicky L.
I can't comment on how this location looked as I never made it inside. My experience with TA Auto started with a phone call earlier in the morning indicating that they were calling to confirm Deep off of the truck the following day by 9am as they have someone coming to get it. I explained to this person all that was wrong with the vehicle, how dirty, how banged up, how dilapidated and unsafe it felt when driving it and that I'd be bringing it early so hopefully they could do their clean up on it. I mean we are still in a pandemic. Covid, the flu and RSV are rampant right now. When I arrived later that day to drop off the truck I was met outside and the woman listened to all I had to say and walked around with me as I pointed out everything that wasn't documented. She checked that I had the half tank of gas they started me out with and that I didn't go over my mileage and that was it. No added fees for me and on to the next overpriced rental for someone else with a piece of crap truck that's not worth half the money. I was already stressed for a cross country move and this just added to it. I couldn't relax at all while traveling, couldn't hear anything around me and couldn't even listen to the radio because it had to be super loud because of the wind from the windows that WEREN'T rolled down.Alicia B.
Hot coffee Suggestions for people who are able to help you move if needed.Jonathan B.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!