Made updated reservations via telephone that I would pick up the truck on a Sunday at approximately 7:30AM. The location never gave me 24X7 access so I had to wait from 7AM Sunday until 9AM when the location opened for business. I called U Haul customer service and I was told that I would have to wait until 9AM when the business opened, the agent would give me $50 as a credit, what good is the credit when I had movers at my house at 8AM that I am paying $50 per hour each person? These guys basically sat there and waited for two hours until I got the truck and drove from the end of Queens to Bath Beach Brooklyn, as there were no other location closer to pick up the truck. I ordered blanket rentals and they were not in the truck either, I had to go back to the store to request them, more time wasted as the truck was parked a block away from the office. I am beyond livid with this location's lack of customer service, I will use a competitor in the future as this was a horrible and expensive experience for me.
Alquiler de remolques y remolcado en Jamaica, NY en U-Haul Moving & Storage of Jamaica
¿Te mudas de o a Jamaica, NY? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Jamaica, NY 11433 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Jamaica, NY
Remolques de carga
Los remolques de carga en Jamaica, NY son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Jamaica!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Jamaica, NY 11433. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Jamaica proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Jamaica, NY y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Jamaica, NY en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Nothing at all the whole staff is great thank you and I would recommend you to everyone I know
This please wonderful nice employees vehicle nice n clean good service and good atendent
Rental location was originally Woodside, Queens .Order was placed on 9/29/20. We were informed later they did not have a 20 ft truck available, had to go to Jamaica instead. The truck was to be used to empty two storage units from Woodside Storage and moved to Massachusetts. We had purposely booked rooms at the Fairfield Inn very close to the Woodside location.We drove to Jamaica and picked up the truck. The drive from Jamaica to Woodside was horrendous!! Unfamiliar with Queens, NY we used GPS but large bold signs posted "TRUCKS NOT ALLOWED ON PARKWAYS" prevented us from finding our way back to Woodside. Driving a 20 ft truck thruough small side streets was crazy! We stopped many times to ask for directions and were harassed by impatient drivers cutting us off.My fiancÃ©' was driving the truck and I followed close behind in the car. The experience was harrowing.From Jamaica to Woodside took us approximately an hour and a half. After loading up at Woodside we were able to get to the major expressway in a short time without a problem. We are both seniors and are excellent and safe drivers.
Very nice customer service.
The location was in Merrick Blvd, the vehicle had lots of dent and scratches, I was given a receipt that the vehicle had 1/4 tank of gas and it was empty, went to ask and the guy said he can't help me, I came back and let the vehicle almost full spent 46.76 on gas and I ask about the tolls we acquired they said they had nothing to do with that to co tact the company., very bad service.
Waited for more than 30 minutes to get s customer service to take care of my reservation, could have been better if more staff was working behind the counter.
Bad service in jamaica branch
I neglected to look at the gas level on the paperwork so when I returned the vehicle with the same amount of gas as when I received it I learned that the paperwork reflected a different amount which required me to return to the gas station and purchase more gas. Pandemic or not the gas level should be verified by a employee before the rental leaves the premises.
This place is the worst uhaul place I been customers service are very slow I had an appointment at 10am made it at 9:30am and my truck was not ready i left with the truck like 11:25am never again I would not recommend anyone to go there
a group of me hanging out in the parking lot....not sure if they were workers or not. i felt a little uncomfortable.
People were good but last Friday one person running the whole store. You can't provide good customer service if you don't have people
everything is good till yet
The uhaul was supposed to be at this location and it wasn't here. I went to another U-Haul to pick it up
I have been renting from U-Haul for years I remember one time they charged me because I did not full the tank back it was not cheep. Now I rent This truck I got it with a quarter tank missing. I drove it and when I return I fill the tank back up. My there was no mention of that if credit to my account for that. With all the money you make I think you can't be trusted FUCK U-Haul
Check all equipment before sending them out,my rental trailer had a missing nut & bolt
improve you customer service, to much peroneal phone uses, not concentrating on taking care of the customer
The worst customer service ever the second I arrived to the location the lady that helped us was just terrible can't even say she helped it seemed like she didn't even want to be there she rushed everything didn't bother to explain and she spoke to us with an attitude the entire time I was very uncomfortable and couldn't wait to get everything and leave stay away !
Just respect and care about the customer.
The employees there were not professional or supportive. I received a call while I was on line at this store that I would have a smaller truck than I requested. No apology or explanation. This contributed to a much longer move than I anticipated.
Check your vehicles. My U-Haul broke down on the Jersey Turnpike. The wheel hub failed and caused the braking components to fail as well. I almost lost control of this truck. Then I had to get my truck towed from Carteret, NJ to Roselle, NJ. U-Haul put me in a hotel for the night. My replacement truck was in Totowa, NJ and could not get dropped off so I had to personally drive my car that I was towing on a auto transport. Super inconvenient. Then to top it off, I had to get this replacement truck because my original truck wouldn't be repaired for another 2 days. U-Haul hires movers to unload my truck. The idea was right but the movers did a horrible job. They loaded the truck and then unloaded it again when they realized a few items couldn't fit. I offered them suggestions but they refused to listen. After that it was smooth sailing but I lost 2 days of work and a lot of time but my safety was the most at risk. U-Haul needs to do better an inspection their vehicles.
The check engine light was on the whole time I did let the rep know about it.
U-Hual messed up our reservation and didn't even try to contact us about it or make things better for us on moving day. We even had to pick up and drop off our truck at this location which is farther for us and out of our way. The delay had us push back our moving for a few hours. Really disappointed in the service that we received.