Everything was pretty good only thing was that first we had to wait for the owner of the shop to get there and when we returned the tow dolly waited outside for almost a full hour and he never showed up.Mario H.
Indio Truck Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Indio, CA 92201
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- 2.5 Average Customer Rating
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the drop off was not a reagler u haul center it was some kind of who knows where there was no office it was a dirt lot not goodeddie G.
They charge me a 25 dollar fee that wasn't mentioned on the contract. I dropped off truck at Monroe st. Indio CA. Truck was clean and i moved mattresses theres no way of getting the truck dirty. Guy just took keys and said ill email you later and thats what I got. Stay there make sure they inspect the truck infront of you. 25 fee for cleaning. !!?? They need Better customer service And cleaner location office.JULIO R.
It's extremely difficult to find, the guy that operates this location did not arrive until 8:46 am and our appointment time was at 8:00am. Once we found the hidden location, the office was extremely and disgusting dirty. It's in a run down filthy office. When I say filthy, it was disgraceful. I don't see how you could operate a business out of this. They are unorganized and not very friendly. Bad customer service. We had to help move other equipment out of the way to get what we came for. I will never rent from that location again.Melissa P.
We used the trailer for less than 24 hours of what we thought was going to be a 5 day rental. My guys returned the trailer during the operating hours but no one was there. I called that day multiple times to request they check in the trailer and send me an invoice showing 1 day rental. Never received anything. Called multiple times over multiple days, never received anything. Then received a phone call saying our equipment was overdue. Still no receipt sent to us over a week later showing final bill for 1 day.Arnold M.