The dolly and the pads which I reserved were not provided when I picked-up the truck by the self-service process. I had to rent a dolly and pads from another location which was an inconvenience. When I contacted the Hudson location on the next business day, they were not able to issue a refund and explained that I had to contact the drop-off location (Salem). After numerous phone calls, I eventually was refunded, but it was a very time-consuming process. If I decide to use U-Haul again, I will only use a location that is open during the pick-up process.
Karen R.
Storage Plus Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hudson, MA 01749
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I still have not received the final bill despite having emailed the location asking for it.
Mark G.excellent
Charles G.The app is still no good. Tried to access my receipt today and nothing.
William N.Good
Luis H.