Comentarios del cliente para Storage Plus Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Plus Inc

Grado total:

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Julie R.
Grado:

El cliente no dejó un comentario.

Cornelis B.
Grado:

El cliente no dejó un comentario.

Joseph H.
Grado:

Front door latches closed but not fully.

RANDY C.
Grado:

Love this sight. The owner is always accommodating.

Robert N.
Grado:

Truck has never been clean since the first day in service ..windows looked like soda was spray on the inside. the cab in side was just dirty.. the location and the guy was great...

Kristen A.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

El cliente no dejó un comentario.

Andre C.
Grado:

Great service, congratulations and thanks!

Diego R.
Grado:

The check-in process was very easy and manageable. I was able to do everything online using my device. It was also very convenient to be able to rent a truck on a Holiday (January 1st). I'm very thankful to U-Haul for allowing me to have a smooth move.

Dale M.
Grado:

The truck's transmission needs work. It had trouble shifting and was not smooth.

Martin M.
Grado:

Everything was great. Easy experience, very friendly staff, no problems whatsoever.

william B.
Grado:

friendly and good business presence

Robert W.
Grado:

We attempted to pick up our rental and were quite delayed. We spoke with someone the day before to get all of the requirements. However, once there they requested a name of someone they could call. For one thing, it was early, and for another, people do not answer calls from unknown numbers. This delayed us quite a bit and is an antiquated system. And we were not informed in advance. I suggest in the future you simply charge a deposit in advance. Also, we never received a receipt after return and had to call several times.

RANDY C.
Grado:

Always nice, always accommodating.

Carole J.
Grado:

Very personable

Roderick M.
Grado:

Easy rental and drop off

KARUNYA S.
Grado:

El cliente no dejó un comentario.

Philippe L.
Grado:

El cliente no dejó un comentario.

Nancy B M.
Grado:

El cliente no dejó un comentario.

John C.
Grado:

great experiance

Shawn R.
Grado:

I was over charged

Kevin B.
Grado:

Computer system was down. Made me late. Rear door on trailer was difficult to operate. Trailer lights did not work properly.

Subin P.
Grado:

El cliente no dejó un comentario.

Zenaide S.
Grado:

El cliente no dejó un comentario.

osman K.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

Attendant at Hudson location would not modify my reservation as I needed and told me it was impossible to change. Told me to complain to Uhaul and gave me 800 number. I called and they changed the reservation in 2 minutes. Guy at store was a jerk, Not going back.

August R.
Grado:

El cliente no dejó un comentario.

Johanna C.
Grado:

El cliente no dejó un comentario.

Benjamin M.
Grado:

The staff here are fine, but the truck was out of gas when I picked it up. Also, you guys sent me to the wrong location the first time to pick it up. Not cool.

Hugh C.
Grado:

I had reserved a truck at the same location for Labor Day. Found out this location is not open on Labor Day. When I called to change my reservation I was placed on hold and then disconnected. I wish that it was clear which places are open and closed when making a reservation.

David B. | Reservación |
Grado:

Staff was helpful and courteous.

Juan S. | Reservación |
Grado:

Everything was clean and excellent space and service

Stephen B.
Grado:

El cliente no dejó un comentario.

Steven P.
Grado:

Everything was great a Good Experience !

Amy A.
Grado:

El cliente no dejó un comentario.

Sarah H.
Grado:

El cliente no dejó un comentario.

AMIE R. | Reservación |
Grado:

LOVED IT GREAT SERVICE NICE AND CLEAN LOCATION 😍

Erin S.
Grado:

We were notified that our UHaul, which my nonprofit was renting for a full week to provide a free camp for children with cancer, was not available less than an hour before we needed to pick it up (after reserving weeks in advance). This has happened to us at multiple locations. We will not be renting a UHaul again from any location.

Brian D.
Grado:

El cliente no dejó un comentario.

Cornelis B.
Grado:

El cliente no dejó un comentario.

JAMES M.
Grado:

This location is a small storage/rental location. One person operation from what I saw. That said, it was a friendly, easy check out, better that most.

Megan M.
Grado:

El cliente no dejó un comentario.

Kevin P.
Grado:

I reserved a 10 ft truck at a different location, but got defaulted to this one last minute because they didn't have the truck I reserved a week ago. They only had a 15 ft and I still had to pay the difference anyway. Really put a damper on our plans and made us late. Was also on hold for over 20 minutes with the same uhaul advertisements over and over. Tone them down if you can. There was also no walk through with the vehicle to provide me assurance that I don't have to claim damage I didnt do. Unprofessional.

William N.
Grado:

El cliente no dejó un comentario.

Francesca C.
Grado:

El cliente no dejó un comentario.

Kevin S.
Grado:

Your reservations system absolutely sucks. I reserved a 15' truck in Marlboro, MA, got an email update I was shifted to Houghton st in Hudson MA and then got to Hudson and was told they had no info on my rental and gave me the 1-800 Uhaul #. I showed the clerk my email confirming said Hudson rental and I was told I had to go to Framingham. None of the instore customer service people could help me-it wasn't their fault-it was just the shitty UHaul rental system. I got ZERO notification my location had changed until AFTER I was en route to Framingham via the info from the 800 #. Then I miraculously got an email saying report to Framingham, but it was AFTER I was already en route to Framingham. Shitty job, Uhaul.

Nicole V. | Reservación |
Grado:

Hello -- I'm still waiting for items to be shipped to my storage unit. They should be arrive in the next week or so! Best, Nicole

Todd W.
Grado:

You need to add more visibility into the overage charges at drop-off. I was asked to pay another ~$80 beyond what I paid when I reserved the truck. The cost breakdown was not clear.

Joseph M.
Grado:

If it was open earlier than 9 it would have helped

James P.
Grado:

El cliente no dejó un comentario.

TORRI T.
Grado:

El cliente no dejó un comentario.

peter K.
Grado:

El cliente no dejó un comentario.

Dennis C.
Grado:

Great experience, start to finish.

Nancy T.
Grado:

El cliente no dejó un comentario.

Linda W.
Grado:

very informed instructions were clear

Donna D.
Grado:

El cliente no dejó un comentario.

Eric H.
Grado:

El cliente no dejó un comentario.

Billy F.
Grado:

Outstanding service!

ADAM J.
Grado:

El cliente no dejó un comentario.

Sergio W.
Grado:

El cliente no dejó un comentario.

Sandy L.
Grado:

El cliente no dejó un comentario.

Jose B.
Grado:

El cliente no dejó un comentario.

Leo F.
Grado:

women at counter was very helpful.

Aatir M. | Reservación |
Grado:

Timings didnt work out for me

william n. | Overall Experience |
Grado:

The ability to access storage unit by Key Pad was excellant and a very important feature for us.

Dominic A.
Grado:

Mandatory extra contact & phone number is unnecessary and an invasion of privacy. Return process was flawed and difficult - I was charged for two days inexplicably instead of one and needed to dispute it. Also, I was charged too much mileage and unable to correct that.

MARINALVA S. | Overall Experience |
Grado:

Well satisfied

Matthew P.
Grado:

Everything was easy and simple! Nothing to be improved

Nicole F.
Grado:

El cliente no dejó un comentario.

Heather L.
Grado:

El cliente no dejó un comentario.

Casey B.
Grado:

El cliente no dejó un comentario.

Mailza R.
Grado:

Above at all.

Jose L.
Grado:

El cliente no dejó un comentario.

Jessica F.
Grado:

El cliente no dejó un comentario.

JORDAN D. | Overall Experience |
Grado:

Great staff, super friendly and very helpful. Highly recommend this facility

Scott S.
Grado:

This location was excellent but it was 30 minutes each way in the wrong direction. There are many U-Haul locations closer to me for pick up and I was disappointed that none were made available to me.

Shawn P.
Grado:

I had a mobile pickup scheduled for 7:30 but the truck wasn’t there. I had to wait until they opened at 9:00. Then the rain came. Not a good day.

Lisa Q.
Grado:

My experience was above excellent, from check in to check out.

Andrew K.
Grado:

El cliente no dejó un comentario.

Jayne M.
Grado:

El cliente no dejó un comentario.

Mike L.
Grado:

Have a checklist about the condition of the truck for the renter .

Paulo D. | Overall Experience |
Grado:

Thank you for every Xoxo

Miranda J. | Reservación |
Grado:

Staff were friendly. Affordable units for storage

Donna D.
Grado:

El cliente no dejó un comentario.

Sharon L. | Overall Experience |
Grado:

I did not move out on the 21st of September, I moved out September 2nd. There was a water leak somewhere in the facility and my belongings where damaged.

TAPETHIA B.
Grado:

El cliente no dejó un comentario.

Jennifer K. | Overall Experience |
Grado:

Really liked this storage facility. The staff were readily available, helpful and friendly. The ability to access to my stuff at any time of the day was a definite plus.

Vicent S. | Overall Experience |
Grado:

Accessible, clean and reasonably priced. No issues what so ever.

Jesus Q.
Grado:

Did not take time to check truck when I drop it, or time for customer.

John M.
Grado:

I had to clean the windshield inside and outside. It was nearly impossible to see with the sun-glare because it was so dirty. Other than that, everything was terrific. Thank you!

MARK L. | Overall Experience |
Grado:

Employees have been outstanding throughout the years, especially the person there on August 27, 2018.

Chirag C.
Grado:

When i rented the truck, for 20$ and i rented it for two days. I was charges 315 dollars whereas the tank was full and no damage to the truck.

Konrad K.
Grado:

El cliente no dejó un comentario.

Greg S.
Grado:

El cliente no dejó un comentario.

Suzanne G. | Overall Experience |
Grado:

Easy access and friendly staff.

JOHN B.
Grado:

Outstanding SERVICE and equipment. You can count on UHaul.

Ernesto G.
Grado:

El cliente no dejó un comentario.

Glenyce S.
Grado:

El cliente no dejó un comentario.

Tony M.
Grado:

Only complaint would be with the cleanliness of the cargo van. The driver's floor mat had a film of dried mud. And the cargo area itself had numerous small pebbles/stones on the rubber mat which would easily scratch any furniture being moved. It would appear the van was not cleaned from its prior use. I would still rent from this location as this issue is very minor.

bruce S.
Grado:

El cliente no dejó un comentario.

Giuliana Z. | Reservación |
Grado:

Staff was very friendly. Easy access in and out of the building. Clean facility.

John H.
Grado:

Knowledgeable and friendly and helpful so what more can I ask!

Bruce I.
Grado:

This location, and its operator, were excellent. Very prompt and responsive.

MARC M. | Overall Experience |
Grado:

Helpful staff and a clean facility

paul M.
Grado:

El cliente no dejó un comentario.

Adam K.
Grado:

El cliente no dejó un comentario.

James W.
Grado:

Nothing comes to mind ..quick and curtious !

Susan W.
Grado:

The experience was great - the van was ready-to-go when I arrived, and I received prompt and courteous service!

Jennifer G.
Grado:

El cliente no dejó un comentario.

jerome M.
Grado:

I was double charged for my rental and having the hardest time getting back the payment owed to me

Leigha R.
Grado:

You charged my account 3 times. I've been on hold trying to get a customer service rep for 30 minutes and I'm still waiting.

Charles S.
Grado:

El cliente no dejó un comentario.

Bettina P.
Grado:

El cliente no dejó un comentario.

Adrian F.
Grado:

El cliente no dejó un comentario.

MICHAEL B.
Grado:

El cliente no dejó un comentario.

Julian G.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

El cliente no dejó un comentario.

JOHN M. | First Impressions |
Grado:

A little disappointed in the hours, open until 5, especially closed on Sunday. I work 12 hours a day and Saturday is the only day to move.

ABDALLAH M. | First Impressions |
Grado:

Good facility, although loading and unloading is difficult unless you are the only person there.

No reviews have been submitted for this location.

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