The location is in a CBD shop. The person was courteous but the location is in disrepair. It is not well-marked and run down. Worst of all, I had requested a furniture dolly and blankets and the location had neither. I made this reservation a long time ago…weeks back. A couple days before I received a text saying the location had been changed. I received no text message or notification that the new location did not have requested items…items requested weeks ahead of time. My whole rental experience was really lousy.
MARK R
RP Resale
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Holland, MI 49423
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.5 es la calificación promedio de clientes
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The location didn’t have blankets or a dolly that I reserved ahead of time. I had to go to a second location and a new transaction to get the other items on my reservation. This is not a criticism of the location, it’s a criticism of your systems inability to manage available stock. The second location also didn’t have the dolly even though it showed available the day before when I made the reservation. Equipment was clean and high functioning.
Stephen ZThe location does not look like it is a Uhual place. The owner over charged me for a 24 hr rental that was returned early. The equipment was not checked in for 3 days, so I was contacted by the equipment recovery team. I know have to spend my time contacting customer support to deal with this situation.
Duncan B1. just to do this survey you had me add the reservation number which I could not copy and paste. The font was small and hard to read. it should not be so involved to do a survey (click this add this do this...)
Elizabeth GAll good 👍👍👍👍👍
ADAN B