The cell phone service is really bad. I was checking in and out through the app and it took over 40 minutes for me to get through check in and get my key. The app is not the greatest and it took way to long for me to get responses and to get approved. I am a returning customer and have an account with U-Haul and the check process should be much smoother.
Zachary H.
Highland Hideaway Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Highland, UT 84003
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The location did not have the equipment I reserved and said that they had been out of that equipment for months. They did not tell me this until AFTER they had confirmed my reservation and taken payment. As a result, I had to drive 20 extra miles and my husband missed an important work conference in order to get the equipment we needed. I also was charged for a 20' truck when I only reserved a 15' truck. This cost me approximately $36 extra and I have not received any refund.
Tiffany D.At check out I couldn't get the website to work.
Vicki O.I tried to use the virtual checkin and the system was down. It delayed my pickup by an hour which impacted the move I had setup. They told me that it would be working when I returned the truck later that evening. Still wasn't working when I tried returning. Major pain!
James H.The self checkout system, both online and the truck share app, did not work as expected. Receptionist at the desk did not have any tools or resources to help.
brennan S.